24/7 automated support with Resolution Bot
More than answers — resolutions
of common questions instantly resolved
customers get back with immediate resolutions
improvement in customer response times
What makes our Resolution Bot great?
Use it as soon as customers start typing
Speed up self-service by offering relevant answers based on what customers are typing—before they even hit the enter key.
Scale it across languages and time zones
Make 24/7 global support easier for your team by automating answers in 7 languages.
Customize it to your audience and brand
Choose who the bot speaks to and how it answers based on criteria like customer spend, business type, and more.
We've been able to scale our real-time support because Resolution Bot instantly resolves 38% of our customers' questions.
Nick Sayers, VP of Customer Success