The Intercom Blog

Articles and Podcasts on Customer Service, AI and Automation, Product, and more

Latest News

Customer Service 2 min read

In our latest “Response Time” interview, we ask Victor Salinas, Head of Customer Success at VMetrix, about what movie robot he’d choose as his AI sidekick, and more.

Customer Service 4 min read

In our latest “Response Time” interview, we ask Kelly Burnette, Classroom Success Manager at Writable from HMH, about the strangest thing a customer has asked her, and more.