Customer Engagement 5 min read
Why happiness at work really matters
Are you happy at work? Are the people you work with happy? Should you even care as long as the…
Best practices to attract, engage, and retain discerning consumers
Customer Engagement 5 min read
Are you happy at work? Are the people you work with happy? Should you even care as long as the…
Customer Engagement 3 min read
A poorly timed message is about as powerful as a badly timed punchline. Timing is of the essence. Using Events in Intercom, you can…
Customer Engagement 5 min read
Most businesses are eventually faced with the key question: How much should we charge? There’s no one true answer. There…
Customer Engagement 5 min read
Every start-up from every incubator claims to be disruptive nowadays, but the claim always falls apart under any close examination….
Customer Engagement 5 min read
Communicating with a large user base is damn hard. Every product owner knows this. We’ve been doing our best to…
Customer Engagement 1 min read
Understanding the value of offline advertising is messy. Billboards, for example, are priced based on how many cars drive past…
Customer Engagement 2 min read
To create an anxiety relievable only by a purchase… that is the job of advertising. Advertising increases familiarity, reminds consumers…
Customer Engagement 4 min read
Advertising on the web is easy… just calculate how much money a customer is worth, then find a way to…
Customer Engagement 4 min read
Explanations are explanations, promises are promises, diagrams are diagrams… but only performance is reality. Let’s look at how to measure…