All the latest news and updates about Intercom – the product, the company and the people
News & Updates 10 min read
It has been a year of extraordinary growth at Intercom and here at Inside Intercom. Here is a collection of highlights and insights from 2018, from our blog posts to our books, our podcast to our microsites.
News & Updates 1 min read
SaaStr’s Harry Stebbings recently interviewed our COO about her journey from Intuit to Intercom. Their wide-ranging conversation touched on everything…
Engineering 13 min read
We believe internet businesses should be able to communicate with everyone, regardless of how their visitors interact with the web. Here’s a behind-the-scenes look at how made our web Messenger accessible.
News & Updates 1 min watch
With the Pipedrive app, you can now create deals in Pipedrive as you capture and qualify leads in Intercom, view details about a lead’s Pipedrive deal right in your Intercom inbox, and automatically send conversations with a lead in Intercom to their profile in Pipedrive
News & Updates 5 min read
At Intercom we think a lot about what it means to deliver a differentiated customer experience. That’s why in the last month, we’ve released a suite of new features and apps on our App Store to help you do just that.
News & Updates 1 min watch
So maybe you’re intrigued and excited about how automation is fast becoming driver for growth in your industry but you still don’t quite understand exactly what a Custom Bot is? That’s where Intercom’s Product Education team can help!
News & Updates 6 min read
In the past month, we have released seven new features to help you deliver more personal experiences at scale through both intelligent automation and a data-driven understanding of your customers.
Customer Engagement 1 min watch
Our new Google Analytics app enables you to measure the impact of the Intercom Messenger on your website conversion rates. See how it works.
News & Updates 40 min watch
Automation in the form of chatbots is going to transform business–to–customer communication. Watch CEO Eoghan McCabe and product leader Matt Hodges share our vision for the future of automation and bots in The Next Chapter keynote.
