News & Updates 5 min read
2015 on Inside Intercom
Continuing a tradition we started last year, we decided we’d head into the holiday period with a look back at…
All the latest news and updates about Intercom – the product, the company and the people
News & Updates 5 min read
Continuing a tradition we started last year, we decided we’d head into the holiday period with a look back at…
News & Updates 3 min read
Imagine you had the chance to create a new country and needed to design the perfect economy for it. Building…
News & Updates 5 min read
The first week in a new company can be daunting for an engineer as you leave the comfort zone of…
News & Updates 44 min listen
With several billion dollar investments under their belts, Mamoon (SocialCapital) and Ethan (Bessemer Venture Partners) are two of Silicon Valley’s most…
News & Updates 44 min listen
Bessemer have invested in billion dollar companies such as Pinterest and LinkedIn, while Ethan himself has led investments in Twitch,…
Customer Service 1 min read
Today we released our third book, Intercom on Customer Support. It explains how we think about customer support, and the…
News & Updates 18 min listen
He’s a partner and co-founder at SocialCapital, Intercom’s lead Series A investor, and an early-stage investor in Box, Yammer, and…
News & Updates 5 min read
Building a sound, intuitive message editor for use everywhere in Intercom proved to be a much more challenging, time-consuming, and…
News & Updates 5 min read
Summer months can often slow down production as we trade in our desks for a sandy beach, but not at…