Product & Design 34 min listen
Lessons in product management with Intercom’s Colin Bentley and Brian Donohue
Jump three-plus years forward to today, and we’ve more than 300 team members, 17,000 customers and 100,000 monthly active users….
Podcasts
Product & Design 26 min listen
Stripe’s Everett Katigbak on how brand design supports product
Ultimately, it’s defined by what those on the outside say or how they feel – and that’s a result of…
Customer Engagement 13 min watch
What really defines a growth team?
Shouldn’t everyone in a startup be working on ‘growth’? If so, what actually is a growth team? Why are so…
Product & Design 25 min listen
Scott Belsky on the importance of your product’s first mile
Entrepreneur, author and investor Scott Belsky calls this your product’s “first mile”, and he’s seen first hand what it takes…
Product & Design 23 min listen
Mind the Product’s Janna Bastow on building product roadmaps
That’s where a well crafted product roadmap comes in, something Janna Bastow knows all about. A product manager by trade,…
Customer Service 26 min listen
Intercom’s Jeff Gardner on keeping customer support personal at scale
Treat your customers poorly or fail to educate them on how to use all the great features your product offers, and they won’t stick around for long.
News & Updates 31 min listen
Bridget Harris on bootstrapping your startup
Bridget, who in a previous life could be found busking in London’s Covent Garden and in tube stations, is the…
Product & Design 33 min listen
Insights and lessons from some of the best people in product
When we kickstarted our podcast in Summer 2015, the job was to supplement this with a set of new, mostly…
Product & Design 28 min listen
Tina Roth Eisenberg on turning side projects into startups
You probably know Tina best as Swiss Miss, the name of her wildly popular design blog, which began as a personal…