Product & Design

As businesses recover from the pandemic and new opportunities arise, what exactly should your next move look like?

Information has never been so accessible – the world’s knowledge is quite literally at our fingertips. But as more and more stories get told, that begs the question: who’s telling your story? Wikimedia Foundation COO Janeen Uzzell is on a mission to change the answer to that question.

In our third installment of Built For You, our cross-functional panel discuss conversation topics and custom reports.

There’s a delicate balance any product strategy needs to master: On the one hand, to build a successful business, you…

Hubert Palan, CEO and founder of Productboard chats to Intercom’s Rati Zvirawa about how to master your product strategy and achieve product excellence.

Our second Built For You panel talk through the process of building Series, from cross-team collaboration to beta-testing your way towards operational excellence. If you’ve ever wondered how all the pieces tie together in a major launch that’s rooted in customer feedback, this is the episode for you.

In this month’s episode Des Traynor and Paul Adams deep dive into the process of roadmapping – why it’s important and how it should evolve as your company scales.

Is online anonymity a positive or negative force in the world? Blind co-founder Kyum Kim joins us on Inside Intercom to discuss the implications of anonymity in the workforce and at large.

A very special panel with some of our R+D team members – we hear how conversations with our customers have shaped our product.