Gearing up for the holidays? For ecommerce and consumer focused brands, the holidays offer a huge opportunity to grow your customer base and drive sales with chatbots and targeted messaging. Through to…
Support 3 min read
“Training a bot” might sound complex, but in fact training Answer Bot is much more straightforward and intuitive than you might imagine.
Support 6 min read
How do you scale a support organization without breaking the budget or killing the quality of the customer experience? From automation to smart suggestions, here’s how we have managed it, and how you can too.
News & Updates 6 min read
Introducing Answer Bot, an intelligent chatbot that automatically and instantly resolves your customers’ most common questions. No matter how busy your team is, give customers precise, instant answers 24/7 with Answer Bot.
Sales 1 min read
We’ve spent the past few years thinking deeply about what chatbots are good and bad for. Here’s our light-hearted take on when to use a chatbot, and when to leave things to the emotional intelligence experts, humans.