Conversation starter: A chat about our groundbreaking new AI chatbot
Intercom Co-founder and CSO Des Traynor and Director of Machine Learning Fergal Reid sit down to discuss our new AI chatbot – Fin.
Intercom Co-founder and CSO Des Traynor and Director of Machine Learning Fergal Reid sit down to discuss our new AI chatbot – Fin.
AI & Automation 30 min listen
ChatGPT has taken the world by storm, and in this episode we reveal the customer service features we have built using this revolutionary AI.
News & Updates 4 min read
Our latest updates have been built to help you deliver the most personalized, contextual and convenient experience possible.
News & Updates 3 min read
SMS, the next-generation Inbox, and Custom Actions and Custom Objects in bots are to name but a few of the exciting features we built for you in June.
Customer Service 4 min read
The Intercom Inbox has always been one of the main attractions for our customers – but, with our latest upgrade, the next-generation Inbox is now the fastest, most effective, and powerful Inbox built for support at scale.
News & Updates 10 min read
We’ve made powerful updates to our conversational support and engagement tools to help you stay personal with your customers at scale. Here are a few highlights from this quarter.
Customer Service 6 min read
As your business grows, having an excellent customer support team who can keep up is critical. Ramping up that support team, however, is easier said than done.