Customer Service 5 min read
How non-technical managers can successfully oversee engineers
Conventional wisdom suggests that engineers reporting to non-technical managers can wind up being a disastrous situation. When I joined Intercom,…
Customer Service 5 min read
Conventional wisdom suggests that engineers reporting to non-technical managers can wind up being a disastrous situation. When I joined Intercom,…
Engineering 6 min read
Getting the maximum impact from everyone on your team, and growing their potential for impact over time, is perhaps the…
Engineering 12 min read
As an Engineering Manager it’s not always obvious where to allocate time for maximum impact. Time spent in 1:1 discussion…
Engineering 8 min read
The transition from engineer to engineering manager can be a tough one. But become a manager of engineering managers and…