Customer Service 4 min read
Getting Insight Into Your Userbase
There are 3 types of data that every product manager or application owner should have easy access to: User Activity,…
Intercom helps you build better products. Understand how your product is being used by reaching out to the right users for contextual feedback in your app.
Customer Service 4 min read
There are 3 types of data that every product manager or application owner should have easy access to: User Activity,…
Product & Design 2 min read
A closed beta is an excellent feedback loop. It lets you see what works well in your application, and it…
Product & Design 1 min read
Naming a product is difficult. Branding legend Marty Neumeier says that good product names have seven characteristics. They should be…
Customer Service 5 min read
Everything you design—from slide decks to email newsletters, from marketing sites to company t-shirts—has a goal, and that goal is…
Product & Design 6 min read
Private betas are great for controlling access to a product as you tweak it. They work best when your product…
Product & Design 9 min read
The second part of our interview with Bob Moesta discusses topics specific to start-ups. We look at how a start-up…
Product & Design 1 min listen
For your product to succeed, you have to understand the mechanisms of value. What’s valuable, and when? A recent post…
Product & Design 6 min read
Personas are a tool for sharing a common vision of a target user with everyone on a project. When everyone…
Product & Design 3 min read
Launching an app with distinctive interface features can work out incredibly well. Path did this last week and has reaped…