Product & Design 27 min listen
Riley Newman on data science for startups
Today he leads a team of 70-plus data scientists, analysts, and engineers, who are challenged with empowering more than 2,000…
Product & Design 27 min listen
Today he leads a team of 70-plus data scientists, analysts, and engineers, who are challenged with empowering more than 2,000…
Product & Design 5 min read
When thinking about product research, you shouldn’t be asking yourself, “Can we afford this?” It should be, “Can we afford…
Product & Design 10 min watch
User research at a tech company typically lives within the product team. Researchers work with product managers and designers to…
Product & Design 2 min read
Lots has been written on what attributes help define a great product manager. When you put them all together, what…
Product & Design 1 min read
Empathy – understanding another person’s condition – is a foundation of research in product development teams. But ironically, in communicating…
Product & Design 5 min read
In the past 10 years, I’ve sat in countless meetings in multiple countries where Product Managers at technology companies talked…
Product & Design 42 min listen
Currently Director of Product Design at Facebook, Margaret oversees UX for all of the company’s ad products (mobile alone is a $2.9-billion business). She previously…
Product & Design 5 min read
It rarely makes sense to take product feedback from all users and it never makes sense to get it all…
Product & Design 5 min read
After a 7.5 year international adventure with Google, I’ve joined Intercom as Director of Research. So, what lured me away…