News & Updates 3 min read
Q&A: What books would you recommend to new entrepreneurs?
This week, our question comes from Gabriele: “What books would you recommend to an entrepreneur just starting out?” The number…
News & Updates 3 min read
This week, our question comes from Gabriele: “What books would you recommend to an entrepreneur just starting out?” The number…
Product & Design 18 min watch
As a technology, the internet is young and changing. For all practical purposes, it’s only about 20 years old. For…
News & Updates 1 min read
The shift away from one-time transactions toward recurring revenue has made user onboarding the critical step in scaling a product…
Product & Design 3 min read
We often get questions from readers about business, startups, product management, customer support and more. And one question that our…
Product & Design 2 min read
In the early days of Intercom we obsessed about how many people were in meetings and constantly optimised for efficiency,…
Sales 2 min read
Last week, we asked our readers to send in their questions about business, startups, product management and more. We got…
Product & Design 24 min listen
At the Seattle stop on our Inside Intercom World Tour, I invited founders from three of our favorite local startups…
Product & Design 22 min listen
At the Toronto stop on our Inside Intercom World Tour, I invited leaders from three of our favorite area startups…
Customer Engagement 26 min listen
At the recent Boston stop on our Inside Intercom World Tour, I invited leaders from three of our favorite local…