1.0The Intercom Bloghttps://www.intercom.com/blogJuci Kulloihttps://www.intercom.com/blog/author/juci-kulloi/Boost your support efficiency with Intercom's new workflowsrich600338<blockquote class="wp-embedded-content" data-secret="btjZrjZmou"><a href="https://www.intercom.com/blog/boost-support-efficiency-with-intercom/">Boost your support efficiency with Intercom’s new workflows</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://www.intercom.com/blog/boost-support-efficiency-with-intercom/embed/#?secret=btjZrjZmou" width="600" height="338" title="“Boost your support efficiency with Intercom’s new workflows” — The Intercom Blog" data-secret="btjZrjZmou" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script type="text/javascript">
/* <![CDATA[ */
/*! This file is auto-generated */
!function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document);
//# sourceURL=https://www.intercom.com/blog/wp-includes/js/wp-embed.min.js
/* ]]> */
</script>
https://www.intercom.com/blog/wp-content/uploads/2020/08/osa2-features-blog-hero-1.jpg1968921Make your support team more efficient with features like duplicate conversation detection and customizable inbox views. We share how these features have helped our own team tackle more complex support issues.