1.0The Intercom Bloghttps://www.intercom.com/blogChelsea Fischbachhttps://www.intercom.com/blog/author/msfischbach/What to do if your messaging becomes unmanageablerich600338<blockquote class="wp-embedded-content" data-secret="O4rvYGWfQj"><a href="https://www.intercom.com/blog/messaging-becomes-unmanageable/">What to do if your messaging becomes unmanageable</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://www.intercom.com/blog/messaging-becomes-unmanageable/embed/#?secret=O4rvYGWfQj" width="600" height="338" title="“What to do if your messaging becomes unmanageable” — The Intercom Blog" data-secret="O4rvYGWfQj" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script type="text/javascript">
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https://www.intercom.com/blog/wp-content/uploads/2017/09/Engaging_Customers_With_The_Right_Message.jpg1968932As Intercom evolved it was clear that our messaging strategy needed to be updated. So we developed and enforced strict rules about who, when and why someone sends messages to customers throughout their lifecycle.