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</html><thumbnail_url>https://www.intercom.com/blog/wp-content/uploads/2013/02/172.png</thumbnail_url><thumbnail_width>172</thumbnail_width><thumbnail_height>107</thumbnail_height><description>I talked with Ryan Singer from 37signals about design practices, product management, the merits of UX processes, and lots more. You can download an mp3 of the entire interview here (40m, 50MB), or read the (lightly&hellip;</description></oembed>
