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</html><thumbnail_url>https://www.intercom.com/blog/wp-content/uploads/2018/04/Rich_Archbold_Hero_Without_Text.jpg</thumbnail_url><thumbnail_width>1968</thumbnail_width><thumbnail_height>932</thumbnail_height><description>In engineering, you want to move fast, ship often and solve real customer problems. But competition and the exponential rate of change in software push against that mission. Rich Archbold, Senior Director of Engineering, explains how our philosophy of Run Less Software let's us cope.</description></oembed>
