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<oembed><version>1.0</version><provider_name>The Intercom Blog</provider_name><provider_url>https://www.intercom.com/blog</provider_url><author_name>Kate Sugrue</author_name><author_url>https://www.intercom.com/blog/author/katesugrue/</author_url><title>Response Time: Vol. 1</title><type>rich</type><width>600</width><height>338</height><html>&lt;blockquote class="wp-embedded-content" data-secret="KxSKwD1ogU"&gt;&lt;a href="https://www.intercom.com/blog/response-time-vol-001/"&gt;Response Time: Vol. 1&lt;/a&gt;&lt;/blockquote&gt;&lt;iframe sandbox="allow-scripts" security="restricted" src="https://www.intercom.com/blog/response-time-vol-001/embed/#?secret=KxSKwD1ogU" width="600" height="338" title="&#x201C;Response Time: Vol. 1&#x201D; &#x2014; The Intercom Blog" data-secret="KxSKwD1ogU" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"&gt;&lt;/iframe&gt;&lt;script type="text/javascript"&gt;
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</html><thumbnail_url>https://www.intercom.com/blog/wp-content/uploads/2023/02/Response-Time_Blog-Hero_Erin-Narvaez-1-scaled.jpg</thumbnail_url><thumbnail_width>2560</thumbnail_width><thumbnail_height>1198</thumbnail_height><description>In our first "Response Time" interview, we ask Erin Narvaez, Senior Manager of Customer Support at Frame.io, about her greatest productivity hack, what advice she'd give to peers in the customer service industry, which celebrity would be great at her job, and more.</description></oembed>
