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</html><description>Acquisition metrics are traditionally the measure of success most rewarded by businesses, but retention is just as important, which makes it crucial that you focus on setting your customers up for long-term success.</description><thumbnail_url>https://www.intercom.com/blog/wp-content/uploads/2019/03/Messenger-makeover-in-app-message-campaign-example.jpg</thumbnail_url></oembed>
