{"id":13782,"date":"2017-10-30T16:17:11","date_gmt":"2017-10-30T16:17:11","guid":{"rendered":"http:\/\/blog.intercom.com\/?p=13782"},"modified":"2020-07-30T12:57:08","modified_gmt":"2020-07-30T11:57:08","slug":"coffee-dock-meetings","status":"publish","type":"post","link":"https:\/\/www.intercom.com\/blog\/coffee-dock-meetings\/","title":{"rendered":"Why the best meetings happen at the coffee dock"},"content":{"rendered":"<p class=\"opening_paragraph\">As a product manager, you usually have 20 things coming at you at once, and you\u2019re constantly in a state of juggling.<\/p>\n<p>You have to be deliberate about <a href=\"https:\/\/www.intercom.com\/blog\/product-manager-prioritize-time\/\" target=\"_blank\" rel=\"noopener noreferrer\">what you prioritize<\/a>, and you have to be comfortable letting some things you should be doing simply not get done.<\/p>\n<p>This state of <a href=\"https:\/\/www.intercom.com\/blog\/why-messiness-is-a-good-thing-for-product-teams\/\" target=\"_blank\" rel=\"noopener noreferrer\">controlled chaos<\/a> means there isn\u2019t time to write everything down, capture everything in an email, and set up meetings to resolve all debates. It\u2019s a struggle just to stay on top of your Slack DMs, nevermind get caught up on your email (inbox zero is usually a fairytale concept).<\/p>\n<p>I think that\u2019s why product managers need to be opportunistic, and opportunity often strikes in unexpected places \u2013 in the places where work isn\u2019t supposed to happen: the canteen, the coffee dock, even the stairwell.<\/p>\n<p>Let\u2019s start at the stairwell. Last week, I spotted Fergal, whose email I had been meaning to reply to for several days.<\/p>\n<blockquote><p><strong>Me:<\/strong> \u201cOh, hey Fergal, regarding your email, what I wanted to say was {yadda yadda yadda}.\u201d<\/p>\n<p><strong>Fergal:<\/strong> \u201cYeah, makes sense, but don\u2019t forget that {wacka wacka wacka}.&#8221;<\/p>\n<p><strong>Me:<\/strong> \u201cGood point. So let\u2019s agree to next just {yadda yada yadda}.\u201d<\/p>\n<p><strong>Fergal:<\/strong> \u201cCool. Sounds good.\u201d<\/p><\/blockquote>\n<p>This informal meeting helped us make progress on an important decision that was otherwise being blocked, all in under five minutes. (It might have made us late for the next meeting, but that\u2019s a blog post for another day ? )<\/p>\n<p>These spontaneous conversations might seem flippant but they\u2019re often where the real magic happens. When Steve Jobs designed Pixar\u2019s office back in 1999, he put the office\u2019s only bathrooms in the center of the building. Forcing everyone to use the same bathrooms allowed Pixar\u2019s employees to have all sorts of unplanned collaborations, even if that took place when they were washing their hands.<\/p>\n<p>Don\u2019t get me wrong, some conversations are actually better when done asynchronously, giving people time to put actual thought and consideration into what they\u2019re saying. Sometimes a quick face-to-face is totally inadequate.<\/p>\n<p>But a lot of the time, an impromptu face-to-face is dramatically easier and faster. And the fact that you\u2019re not going to hang around the stairwell for more than a couple minutes forces a bit of urgency to the conversation. You\u2019re unlikely to resolve a thorny issue, but you can figure out what the next step is and unblock yourselves with remarkably efficiency.<\/p>\n<p>In an informal survey conducted entirely in my head just now, I discovered that 29% of my coffee dock chats end up actually being productive.<\/p>\n<p>So when you\u2019re passing someone and thinking to yourself, \u201cOh yeah, I need to reply to their email,\u201d just roll with it and reply right there, in person. Be opportunistic like this and I guarantee you\u2019ll make more progress in your day-to-day work, and probably drink a few more coffees at the same time.<\/p>\n<p><a href=\"https:\/\/www.intercom.com\/blog\/books\/product-management\"><img decoding=\"async\" class=\"small\" src=\"https:\/\/intercom.com\/blog\/wp-content\/uploads\/2017\/10\/Blog-Footer-CTA@2x.png\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>As a product manager, you usually have 20 things coming at you at once, and you\u2019re constantly in a state of juggling. You have to be deliberate about what you prioritize, and you have to be&hellip;<\/p>\n","protected":false},"author":128,"featured_media":13784,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"category":[5],"tags":[341,62],"coauthors":[432],"class_list":["post-13782","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-and-design","tag-meetings","tag-product-management"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Why the best meetings happen at the coffee dock - The Intercom Blog<\/title>\n<meta name=\"description\" content=\"Impromptu meetings at the coffee dock or in the stairwell can be just as productive as scheduled meetings. And they&#039;re much faster too.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.intercom.com\/blog\/coffee-dock-meetings\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why the best meetings happen at the coffee dock\" \/>\n<meta property=\"og:description\" content=\"Impromptu meetings at the coffee dock or in the stairwell can be just as productive as scheduled meetings. And they&#039;re much faster too.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.intercom.com\/blog\/coffee-dock-meetings\/\" \/>\n<meta property=\"og:site_name\" content=\"The Intercom Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/intercominc\" \/>\n<meta property=\"article:published_time\" content=\"2017-10-30T16:17:11+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-07-30T11:57:08+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.intercom.com\/blog\/wp-content\/uploads\/2017\/10\/What_Makes_a_Great_Product_Team_Tick_Logo-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1968\" \/>\n\t<meta property=\"og:image:height\" content=\"932\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Brian Donohue\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@brian_donohue\" \/>\n<meta name=\"twitter:site\" content=\"@intercom\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Brian Donohue\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/coffee-dock-meetings\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/coffee-dock-meetings\\\/\"},\"author\":{\"name\":\"Brian Donohue\",\"@id\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/#\\\/schema\\\/person\\\/e5c80d2b7f38ee19419b225376b0ad74\"},\"headline\":\"Why the best meetings happen at the coffee dock\",\"datePublished\":\"2017-10-30T16:17:11+00:00\",\"dateModified\":\"2020-07-30T11:57:08+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/coffee-dock-meetings\\\/\"},\"wordCount\":500,\"publisher\":{\"@id\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/coffee-dock-meetings\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/wp-content\\\/uploads\\\/2017\\\/10\\\/What_Makes_a_Great_Product_Team_Tick_Logo-1.jpg\",\"keywords\":[\"meetings\",\"product management\"],\"articleSection\":[\"Product &amp; Design\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/coffee-dock-meetings\\\/\",\"url\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/coffee-dock-meetings\\\/\",\"name\":\"Why the best meetings happen at the coffee dock - The Intercom Blog\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/coffee-dock-meetings\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/coffee-dock-meetings\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/wp-content\\\/uploads\\\/2017\\\/10\\\/What_Makes_a_Great_Product_Team_Tick_Logo-1.jpg\",\"datePublished\":\"2017-10-30T16:17:11+00:00\",\"dateModified\":\"2020-07-30T11:57:08+00:00\",\"description\":\"Impromptu meetings at the coffee dock or in the stairwell can be just as productive as scheduled meetings. And they're much faster too.\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.intercom.com\\\/blog\\\/coffee-dock-meetings\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/coffee-dock-meetings\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/wp-content\\\/uploads\\\/2017\\\/10\\\/What_Makes_a_Great_Product_Team_Tick_Logo-1.jpg\",\"contentUrl\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/wp-content\\\/uploads\\\/2017\\\/10\\\/What_Makes_a_Great_Product_Team_Tick_Logo-1.jpg\",\"width\":1968,\"height\":932},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/\",\"name\":\"The Intercom Blog\",\"description\":\"Articles and Podcasts on Customer Service, AI and Automation, Product, and more\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/#organization\",\"name\":\"The Intercom Blog\",\"url\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/wp-content\\\/uploads\\\/2019\\\/08\\\/Intercom-logo-sq-black-trans.png\",\"contentUrl\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/wp-content\\\/uploads\\\/2019\\\/08\\\/Intercom-logo-sq-black-trans.png\",\"width\":1000,\"height\":1000,\"caption\":\"The Intercom Blog\"},\"image\":{\"@id\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/intercominc\",\"https:\\\/\\\/x.com\\\/intercom\",\"https:\\\/\\\/www.instagram.com\\\/intercom\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/2491343\",\"https:\\\/\\\/www.pinterest.ie\\\/intercom\\\/\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UCJG0MvLP03kyzzAkD-w98aQ\",\"https:\\\/\\\/en.wikipedia.org\\\/wiki\\\/Intercom_(company)\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/#\\\/schema\\\/person\\\/e5c80d2b7f38ee19419b225376b0ad74\",\"name\":\"Brian Donohue\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/e934595dabf8323f38bd151d4ab898afa497041d72ea6940e4d4d4a053a03450?s=96&d=mm&r=pgc1588f5f029173cd7fcbd9962f2a9aca\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/e934595dabf8323f38bd151d4ab898afa497041d72ea6940e4d4d4a053a03450?s=96&d=mm&r=pg\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/e934595dabf8323f38bd151d4ab898afa497041d72ea6940e4d4d4a053a03450?s=96&d=mm&r=pg\",\"caption\":\"Brian Donohue\"},\"description\":\"Brian is a VP of Product at Intercom. He's well-versed in leading teams in the product and design world \u2013 previously, he was a Director of Design at Houghton Mifflin Harcourt and Director of Consulting at Each&amp;Other.\",\"sameAs\":[\"http:\\\/\\\/www.intercom.io\",\"https:\\\/\\\/www.linkedin.com\\\/in\\\/brian-donohue-2450192\\\/\",\"https:\\\/\\\/x.com\\\/brian_donohue\"],\"url\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/author\\\/brian_donohue\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Why the best meetings happen at the coffee dock - The Intercom Blog","description":"Impromptu meetings at the coffee dock or in the stairwell can be just as productive as scheduled meetings. And they're much faster too.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.intercom.com\/blog\/coffee-dock-meetings\/","og_locale":"en_US","og_type":"article","og_title":"Why the best meetings happen at the coffee dock","og_description":"Impromptu meetings at the coffee dock or in the stairwell can be just as productive as scheduled meetings. And they're much faster too.","og_url":"https:\/\/www.intercom.com\/blog\/coffee-dock-meetings\/","og_site_name":"The Intercom Blog","article_publisher":"https:\/\/www.facebook.com\/intercominc","article_published_time":"2017-10-30T16:17:11+00:00","article_modified_time":"2020-07-30T11:57:08+00:00","og_image":[{"width":1968,"height":932,"url":"https:\/\/www.intercom.com\/blog\/wp-content\/uploads\/2017\/10\/What_Makes_a_Great_Product_Team_Tick_Logo-1.jpg","type":"image\/jpeg"}],"author":"Brian Donohue","twitter_card":"summary_large_image","twitter_creator":"@brian_donohue","twitter_site":"@intercom","twitter_misc":{"Written by":"Brian Donohue","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.intercom.com\/blog\/coffee-dock-meetings\/#article","isPartOf":{"@id":"https:\/\/www.intercom.com\/blog\/coffee-dock-meetings\/"},"author":{"name":"Brian Donohue","@id":"https:\/\/www.intercom.com\/blog\/#\/schema\/person\/e5c80d2b7f38ee19419b225376b0ad74"},"headline":"Why the best meetings happen at the coffee dock","datePublished":"2017-10-30T16:17:11+00:00","dateModified":"2020-07-30T11:57:08+00:00","mainEntityOfPage":{"@id":"https:\/\/www.intercom.com\/blog\/coffee-dock-meetings\/"},"wordCount":500,"publisher":{"@id":"https:\/\/www.intercom.com\/blog\/#organization"},"image":{"@id":"https:\/\/www.intercom.com\/blog\/coffee-dock-meetings\/#primaryimage"},"thumbnailUrl":"https:\/\/www.intercom.com\/blog\/wp-content\/uploads\/2017\/10\/What_Makes_a_Great_Product_Team_Tick_Logo-1.jpg","keywords":["meetings","product management"],"articleSection":["Product &amp; Design"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.intercom.com\/blog\/coffee-dock-meetings\/","url":"https:\/\/www.intercom.com\/blog\/coffee-dock-meetings\/","name":"Why the best meetings happen at the coffee dock - The Intercom Blog","isPartOf":{"@id":"https:\/\/www.intercom.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.intercom.com\/blog\/coffee-dock-meetings\/#primaryimage"},"image":{"@id":"https:\/\/www.intercom.com\/blog\/coffee-dock-meetings\/#primaryimage"},"thumbnailUrl":"https:\/\/www.intercom.com\/blog\/wp-content\/uploads\/2017\/10\/What_Makes_a_Great_Product_Team_Tick_Logo-1.jpg","datePublished":"2017-10-30T16:17:11+00:00","dateModified":"2020-07-30T11:57:08+00:00","description":"Impromptu meetings at the coffee dock or in the stairwell can be just as productive as scheduled meetings. And they're much faster too.","inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.intercom.com\/blog\/coffee-dock-meetings\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.intercom.com\/blog\/coffee-dock-meetings\/#primaryimage","url":"https:\/\/www.intercom.com\/blog\/wp-content\/uploads\/2017\/10\/What_Makes_a_Great_Product_Team_Tick_Logo-1.jpg","contentUrl":"https:\/\/www.intercom.com\/blog\/wp-content\/uploads\/2017\/10\/What_Makes_a_Great_Product_Team_Tick_Logo-1.jpg","width":1968,"height":932},{"@type":"WebSite","@id":"https:\/\/www.intercom.com\/blog\/#website","url":"https:\/\/www.intercom.com\/blog\/","name":"The Intercom Blog","description":"Articles and Podcasts on Customer Service, AI and Automation, Product, and more","publisher":{"@id":"https:\/\/www.intercom.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.intercom.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.intercom.com\/blog\/#organization","name":"The Intercom Blog","url":"https:\/\/www.intercom.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.intercom.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/www.intercom.com\/blog\/wp-content\/uploads\/2019\/08\/Intercom-logo-sq-black-trans.png","contentUrl":"https:\/\/www.intercom.com\/blog\/wp-content\/uploads\/2019\/08\/Intercom-logo-sq-black-trans.png","width":1000,"height":1000,"caption":"The Intercom Blog"},"image":{"@id":"https:\/\/www.intercom.com\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/intercominc","https:\/\/x.com\/intercom","https:\/\/www.instagram.com\/intercom\/","https:\/\/www.linkedin.com\/company\/2491343","https:\/\/www.pinterest.ie\/intercom\/","https:\/\/www.youtube.com\/channel\/UCJG0MvLP03kyzzAkD-w98aQ","https:\/\/en.wikipedia.org\/wiki\/Intercom_(company)"]},{"@type":"Person","@id":"https:\/\/www.intercom.com\/blog\/#\/schema\/person\/e5c80d2b7f38ee19419b225376b0ad74","name":"Brian Donohue","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/e934595dabf8323f38bd151d4ab898afa497041d72ea6940e4d4d4a053a03450?s=96&d=mm&r=pgc1588f5f029173cd7fcbd9962f2a9aca","url":"https:\/\/secure.gravatar.com\/avatar\/e934595dabf8323f38bd151d4ab898afa497041d72ea6940e4d4d4a053a03450?s=96&d=mm&r=pg","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/e934595dabf8323f38bd151d4ab898afa497041d72ea6940e4d4d4a053a03450?s=96&d=mm&r=pg","caption":"Brian Donohue"},"description":"Brian is a VP of Product at Intercom. He's well-versed in leading teams in the product and design world \u2013 previously, he was a Director of Design at Houghton Mifflin Harcourt and Director of Consulting at Each&amp;Other.","sameAs":["http:\/\/www.intercom.io","https:\/\/www.linkedin.com\/in\/brian-donohue-2450192\/","https:\/\/x.com\/brian_donohue"],"url":"https:\/\/www.intercom.com\/blog\/author\/brian_donohue\/"}]}},"jetpack_featured_media_url":"https:\/\/www.intercom.com\/blog\/wp-content\/uploads\/2017\/10\/What_Makes_a_Great_Product_Team_Tick_Logo-1.jpg","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.intercom.com\/blog\/wp-json\/wp\/v2\/posts\/13782","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.intercom.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.intercom.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.intercom.com\/blog\/wp-json\/wp\/v2\/users\/128"}],"replies":[{"embeddable":true,"href":"https:\/\/www.intercom.com\/blog\/wp-json\/wp\/v2\/comments?post=13782"}],"version-history":[{"count":0,"href":"https:\/\/www.intercom.com\/blog\/wp-json\/wp\/v2\/posts\/13782\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.intercom.com\/blog\/wp-json\/wp\/v2\/media\/13784"}],"wp:attachment":[{"href":"https:\/\/www.intercom.com\/blog\/wp-json\/wp\/v2\/media?parent=13782"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.intercom.com\/blog\/wp-json\/wp\/v2\/category?post=13782"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.intercom.com\/blog\/wp-json\/wp\/v2\/tags?post=13782"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.intercom.com\/blog\/wp-json\/wp\/v2\/coauthors?post=13782"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}