They say if you\u2019re not moving forward, you\u2019re moving backward. At Intercom, we\u2019re moving forward faster than ever before.<\/p>\n
In 2017, we set out to make it faster and easier to acquire, engage and support your customers with Intercom. We shipped faster (over 100 times a day, regularly) and grew the total number of businesses that use our products across their sales, marketing and support teams (25,000 paying customers and counting). We now power more than 500,000,000 conversations for our customers every month.<\/p>\n
Before we speed into 2018, let’s look back at the highlights of what we shipped in the past year.<\/p>\n
In September we shipped 15 new features<\/a> \u2013 our biggest update ever \u2013 to help sales and marketing teams get more leads and convert more of them into paying customers. Here\u2019s what happened next:<\/p>\n Among those new features you’ll find the ability to…<\/p>\n The old world of forms and craftily placed buttons to capture leads resulted in single digit conversion rates at best. Instead of hoping your best leads convert on your page themselves, Intercom allows you to proactively engage them with targeted messages based on their browsing behavior and data from Clearbit<\/a> like their industry, company size, revenue and more. You can also A\/B test messages<\/a> to constantly improve their performance, and capture more leads then forms ever could.<\/p>\n\n
Capture more leads with more targeted messages<\/h3>\n
Qualify leads automatically with Operator<\/h3>\n