{"id":14403,"date":"2018-01-24T16:48:55","date_gmt":"2018-01-24T16:48:55","guid":{"rendered":"http:\/\/blog.intercom.com\/?p=14403"},"modified":"2022-01-04T13:30:11","modified_gmt":"2022-01-04T13:30:11","slug":"finding-the-right-challenge","status":"publish","type":"post","link":"https:\/\/www.intercom.com\/blog\/finding-the-right-challenge\/","title":{"rendered":"Finding the right challenge"},"content":{"rendered":"<p class=\"opening_paragraph\">What does it mean to be challenged? I\u2019ve found the greatest satisfaction in life comes from times I\u2019ve pushed myself to try something new, or tried something I didn\u2019t think I could achieve and then succeeded at it.<\/p>\n<p>This sounds like a truism but facing and overcoming challenges isn\u2019t actually always the hardest part. It\u2019s finding the <em>right<\/em> challenge to build your skills. The same is true for building products: it\u2019s often harder to identify the problem than to solve it.<\/p>\n<p>Before digging into the ways to feel challenged, consider first what it means to be challenged. In the 1970s psychologist Mihaly Csikszentmihalyi explored <a href=\"https:\/\/www.ted.com\/talks\/mihaly_csikszentmihalyi_on_flow\">the concept of \u201cflow\u201d<\/a>, a state of concentration &#8220;so focused that it amounts to absolute absorption in an activity\u201d. In his research he found that the skill of an individual and the difficulty level of the challenge can create different emotional and cognitive states. When these are matched at the right level for the individual they can experience a state of &#8220;flow&#8221;. We\u2019ve all experienced this when we get so engrossed in a task that hours pass without us noticing, often described as being \u201cin the zone\u201d.<\/p>\n<p>I first encountered this concept when reading about its application in game design. A lot has been written on the concept and its application in many disciplines from sports to the workplace, but I\u2019ve found it\u2019s application in games to be the easiest to understand.<\/p>\n<p>The crux of the concept is quite simple. If the difficulty of the challenge matches the skill level of the player they can get into a state of flow, and the difficulty of the game can increase as their skill level advances. If the difficulty level of the challenge exceeds the skill level of the player they can become anxious. If it\u2019s too easy they can become bored.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/intercom.com\/blog\/wp-content\/uploads\/2018\/01\/Finding_the_Right_Challenge_Inline_02.jpg\" alt=\"Flow sits between boredom and anxiety\" \/><\/p>\n<p><center><span style=\"font-size: small;\"><em>The &#8220;flow&#8221; zone<\/em><\/span><\/center>However, not all players are equal. Experienced players want the difficultly level to be higher than their skill level to feel a greater challenge, while novice players want to feel a sense of achievement and require an easier challenge.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/intercom.com\/blog\/wp-content\/uploads\/2018\/01\/Finding_the_Right_Challenge_Inline_01.jpg\" alt=\"The flow zone is different depending on the skill level of the player\" \/><\/p>\n<p><center><span style=\"font-size: small;\"><em>Different \u201cflow\u201d zones for different players<\/em><\/span><\/center>By understanding this, we can begin to think about the types of skills we want to build, identify challenges that will allow us build those skills, and match the difficulty of the challenge to both our skill level and player type.<\/p>\n<h2 id=\"the-three-ways-to-feel-challenged\">The three ways to feel challenged<\/h2>\n<h3>1. Increase your skill level in an area of existing expertise<\/h3>\n<p>This requires finding challenges that will build depth in an existing skill you want to master. In these challenges you\u2019re already a hardcore player, and it\u2019s important that the difficulty of the challenge is right for you. Consider the level of your skill and look for opportunities that will challenge you enough in that area to really level up.<\/p>\n<h3>2. Build a new skill in an unfamiliar area<\/h3>\n<p>These challenges are about broadening your skillset. It doesn\u2019t mean trying just anything new, but being selective about what new skill you want to learn, and finding a challenge that helps you build it. Remember, in this new area you\u2019re a novice player, and it\u2019s important to find challenges that will build your skills at the right pace.<\/p>\n<h3>3. The illusion of a challenge \u2013 workload<\/h3>\n<p>It\u2019s easy to confuse being challenged by your workload with being challenged by your work. Even the simplest tasks can feel challenging if there\u2019s too much to do. This will feel like furiously running on a hamster wheel. It\u2019s the worst type of challenge. You work hard but effectively build no new skills. You can experience both anxiety and boredom but little satisfaction.<\/p>\n<hr \/>\n<p>Think about ways to be challenged in the first two and be wary of the third. As you set goals for yourself, think about the skills you want to build and view the opportunities in front of you through that lens. Without being deliberate about seeking out challenges to develop new skills, you\u2019ll undoubtably find yourself on a hamster wheel.<\/p>\n<p class=\"inline-cta-quote\"><a href=\"https:\/\/www.intercom.com\/blog\/careers\/?utm_medium=ii-blog&amp;utm_source=recruitment-cta&amp;utm_campaign=20180124Challenge&amp;utm_content=text-footer\" target=\"_blank\" rel=\"noopener noreferrer\">Are you looking for a new challenge in your career? We&#8217;re hiring!<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>What does it mean to be challenged? I\u2019ve found the greatest satisfaction in life comes from times I\u2019ve pushed myself to try something new, or tried something I didn\u2019t think I could achieve and then succeeded&hellip;<\/p>\n","protected":false},"author":94,"featured_media":14408,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"category":[5],"tags":[149,161,62,215,146,223],"coauthors":[445],"class_list":["post-14403","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-and-design","tag-growth","tag-product-development","tag-product-management","tag-productivity","tag-recruitment","tag-work"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Finding the right challenge - The Intercom Blog<\/title>\n<meta name=\"description\" content=\"The more you challenge yourself at work, the more you learn and grow. 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