{"id":15826,"date":"2018-06-25T18:06:54","date_gmt":"2018-06-25T17:06:54","guid":{"rendered":"https:\/\/intercom.com\/blog\/?p=15826"},"modified":"2020-07-30T12:55:37","modified_gmt":"2020-07-30T11:55:37","slug":"5-new-intercom-messenger-apps","status":"publish","type":"post","link":"https:\/\/www.intercom.com\/blog\/5-new-intercom-messenger-apps\/","title":{"rendered":"Do more with Intercom: 5 new apps for seamless workflows"},"content":{"rendered":"

Building a platform is something we have been passionate about at Intercom from the start. From very early on<\/a>, we\u2019ve invested in an open platform and have supported a growing ecosystem of partners and customers building on it ever since.<\/p>\n

In April, we launched our new Messenger<\/a>, making it possible to use apps for quick actions right inside the messenger. Along with it came a major new addition to our platform – a simple, easy-to-use framework that opened up our Messenger to third parties for the first time.<\/p>\n

There are now developers from over 600 companies in our early access program<\/a> building apps for both their own teams and other teams to use too. We\u2019ve been so inspired and humbled to see the incredible enthusiasm for the framework so far.<\/p>\n

We knew from the beginning that opening up this framework would be key to making apps in the Messenger a success. People were already sharing links to other tools in the Messenger \u2013 1 in 7 conversations include links to other tools they\u2019re using to get stuff done. It made sense, then, to bring those actions into the Messenger so that they could be completed with much less friction.<\/p>\n

But not only would it be impossible for us to build an app for every possible tool our customers use, we also knew that the imagination and innovation of our partners would enable whole new use cases we hadn\u2019t even thought of, unlocking a world of possibilities for our customers.<\/p>\n

We\u2019re absolutely thrilled to now have nearly 100 apps in the Intercom App Store<\/a> and want to share some of our favorite new additions. But before we get started, a huge thank you to those of you who\u2019ve already started building on the Messenger apps framework. Without your enthusiasm and feedback, we wouldn\u2019t have been able to iterate so fast. We\u2019re so excited to continue building tools to enable you to build richer apps even faster.<\/p>\n

So here are just a few of the brilliant apps our partners have been building:<\/p>\n

Daily.co – close deals and support customers with seamless video calls in the Messenger<\/a><\/h2>\n