{"id":15960,"date":"2018-07-06T10:54:21","date_gmt":"2018-07-06T09:54:21","guid":{"rendered":"https:\/\/intercom.com\/blog\/?p=15960"},"modified":"2020-12-12T20:49:18","modified_gmt":"2020-12-12T20:49:18","slug":"manage-sales-pipeline","status":"publish","type":"post","link":"https:\/\/www.intercom.com\/blog\/manage-sales-pipeline\/","title":{"rendered":"4 steps to improve your sales pipeline management"},"content":{"rendered":"<p class=\"opening_paragraph\">If you\u2019ve ever looked at your diary, notebook, sticky notes and email inbox in the middle of a busy sales period and thought, \u201cThis isn\u2019t working,\u201d you\u2019re not alone.<\/p>\n<p>For years, I used to try to organize my thoughts and ideas without structure, missing sales opportunities and forecasts as a result. Then, I found the answer \u2013 the concept of a <a href=\"https:\/\/www.pipedrive.com\/en\/resources\/sales-pipeline-management\" target=\"blank\" rel=\"noopener noreferrer\">sales pipeline<\/a>. I now had order where there had been chaos. I could take the initiative with existing opportunities, control the entire sales process and close more deals.<\/p>\n<h2 id=\"what-is-a-sales-pipeline\">What is a sales pipeline?<\/h2>\n<p>Sales pipelines describe and visualize how close your prospects are to converting. Pipelines allow sales organizations to improve <a href=\"https:\/\/www.intercom.com\/blog\/sales-forecast\/\" target=\"_blank\" rel=\"noopener noreferrer\">forecasting<\/a>, optimize interactions, and identify bottlenecks in the sales funnel.<\/p>\n<p>The best thing about a <a href=\"https:\/\/www.intercom.com\/blog\/manage-sales-pipeline\/\" target=\"_blank\" rel=\"noopener noreferrer\">sales pipeline<\/a> is that it&#8217;s easy to get started. <span style=\"font-weight: 400;\">To help you out, I listed the 4 steps that worked for us to effectively manage a sales pipeline and close more deals in less time<\/span><\/p>\n<h2 id=\"1-decide-what-your-ideal-sales-pipeline-looks-like\">1. Decide what your ideal sales pipeline looks like<\/h2>\n<p>Let\u2019s start by mapping out your pipeline so we can see how it looks. When you get those first ideas about people and companies that might need what you sell, you\u2019re already taking the first steps in building a pipeline. You probably have more than one idea for prospects. Some of those will go all the way through and close; others won\u2019t. But these conversations and how they progress will form your pipeline. You build a pipeline by creating a number of steps to go from that initial idea to a closed sale \u2013 these are your <a href=\"https:\/\/blog.pipedrive.com\/2012\/11\/define-sales-cycle-stages\/\" target=\"_blank\" rel=\"noopener noreferrer\">sales stages<\/a>.<\/p>\n<p>These might be:<\/p>\n<ul>\n<li>Targets \u2013 very early days, not yet contacted<\/li>\n<li>Contacted \u2013 you\u2019ve called or emailed<\/li>\n<li>Meeting agreed \u2013 you\u2019ve set an agenda and a date for the diary<\/li>\n<li>Proposal sent \u2013 you\u2019ve submitted a formal proposal with a $ figure<\/li>\n<li>Close \u2013 now it\u2019s time to get the signature on the bottom line<\/li>\n<\/ul>\n<p>But that\u2019s only part of it. It\u2019s important to remember that your sales stages have to mirror the buying stages of your prospects or customers. You\u2019ll see I included &#8220;Proposal sent&#8221; in the stages \u2013 that\u2019s because typically one has to submit a fully costed proposal to customers as a requirement in their \u201cbuying cycle.\u201d Everyone\u2019s buying cycle is different, but trust me, it helps to have a good idea of your customers and <a href=\"https:\/\/www.intercom.com\/blog\/how-people-buy\/\" target=\"_blank\" rel=\"noopener noreferrer\">how they like to buy<\/a>.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/intercom.com\/blog\/wp-content\/uploads\/2018\/07\/Fundamentals-3.png\" alt=\"sales activities\" \/><\/p>\n<p><span style=\"font-size: small;\"><em>An example of what your sales stages might look like<\/em><\/span><\/p>\n<h2 id=\"2-calculate-the-magic-numbers\">2. Calculate the \u201cmagic numbers\u201d<\/h2>\n<p>The magic question is: how many deals do you need to add to your pipeline to meet your objectives? It would be great to win every deal you\u2019ve submitted a proposal for, but this doesn\u2019t happen. If you know how many deals you win on average, you can easily calculate the number of deals you need in each of the early stages. If you calculate your numbers, you\u2019ll be able to see how your pipeline looks and what number of deals you need to be adding to the top of the pipeline to reach your goals.<\/p>\n<p>We explain this a little bit more in the video below:<\/p>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/WQdk5hjxjG4\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h2 id=\"3-build-stage-to-stage-momentum\">3. Build stage-to-stage momentum<\/h2>\n<p>Once you have your pipeline stages laid out, you have to keep deals on track. When you\u2019re moving your deals stage-to-stage, what are the factors or variables that will help you advance your deal? It could be sending a written proposal, identifying the stakeholders or getting the budget approved \u2013 there\u2019s an event at each stage that moves the deal along.<\/p>\n<p>It\u2019s a good habit to set yourself objectives for these key events. You can control the activities to keep the pipeline moving, not the results. Setting objectives for yourself that relate to how many proposals you send and <a href=\"https:\/\/www.intercom.com\/blog\/live-chat-strategies-for-speed\/\" target=\"_blank\" rel=\"noopener noreferrer\">new prospect conversations you have per day<\/a> is the best guarantee that your deal flow doesn\u2019t stall.<\/p>\n<h2 id=\"4-find-your-routine-to-fill-the-pipeline\">4. Find your routine to fill the pipeline<\/h2>\n<p>Activities that add new deals to your pipeline need to be part of your routine \u2013 daily or, depending on your business, weekly. Back in my days of active sales, I liked to start every day with a cup of coffee and that\u2019s when I did calling and prospecting to find new deals. It worked for me because it was a habit. You might have to try out different ideas before you find a routine that suits you \u2013 a particular time of day, a day of the week or a regular slot in your diary when you can really focus on putting deals into the pipeline. When you keep that focus and habit for finding new targets, you don\u2019t need to worry about your sales pipeline.<\/p>\n<p><strong>Pro tip #1<\/strong>: Do similar kinds of calls together with a team member. This introduces a competitive element and adds a bit of \u201cpeer pressure.\u201d<\/p>\n<p><strong>Pro tip #2<\/strong>: Use <a href=\"https:\/\/www.pipedrive.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">sales management software<\/a>, like Pipedrive. I\u2019m confident it will help anyone close more deals.<\/p>\n<hr \/>\n<p>In summary, set up your stages and do what it takes to move deals from one stage to the next; then, adopt a healthy approach to your pipeline management and building activities. It will help you meet your numbers. And that, in turn, will help you build a successful business.<\/p>\n<hr \/>\n<p class=\"inline-cta-quote\"><a href=\"https:\/\/www.intercom.com\/blog\/starter-kits\/real-time-sales?utm_campaign=20180904-rtsg-launch&amp;utm_medium=cta&amp;utm_source=ii-blog&amp;utm_content=footer-graphic\" target=\"_blank\" rel=\"noopener noreferrer\">In sales and marketing, speed is everything \u2013 check out this guide to learn how real-time sales can grow your business<\/a><\/p>\n<p><a href=\"https:\/\/www.intercom.com\/blog\/starter-kits\/real-time-sales?utm_campaign=20180904-rtsg-launch&amp;utm_medium=cta&amp;utm_source=ii-blog&amp;utm_content=footer-graphic\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"small\" src=\"https:\/\/intercom.com\/blog\/wp-content\/uploads\/2018\/08\/real-time-sales-CTA.png\" alt=\"Download The Beginner's Guide to Real-Time Sales\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Missing sales opportunities and forecasts? Take a look at how you&#8217;re managing your sales pipeline. Here are 4 easy ways you can keep the pipeline filled and keep your deals moving.<\/p>\n","protected":false},"author":330,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"category":[1],"tags":[184],"coauthors":[11194],"class_list":["post-15960","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-sales"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Sales Pipeline Management: How to Improve in 4 Easy Steps [2021]<\/title>\n<meta name=\"description\" content=\"Are you missing sales opportunities and forecasts? Take a hard look at how you&#039;re managing your sales pipeline. Here are 4 ways you can keep the pipeline filled and drive deals forward.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.intercom.com\/blog\/manage-sales-pipeline\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"4 steps to improve your sales pipeline management\" \/>\n<meta property=\"og:description\" content=\"Are you missing sales opportunities and forecasts? Take a hard look at how you&#039;re managing your sales pipeline. Here are 4 ways you can keep the pipeline filled and drive deals forward.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.intercom.com\/blog\/manage-sales-pipeline\/\" \/>\n<meta property=\"og:site_name\" content=\"The Intercom Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/intercominc\" \/>\n<meta property=\"article:published_time\" content=\"2018-07-06T09:54:21+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-12-12T20:49:18+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/intercom.com\/blog\/wp-content\/uploads\/2018\/07\/Fundamentals-3.png\" \/>\n<meta name=\"author\" content=\"Urmas Purde\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@urmaspurde\" \/>\n<meta name=\"twitter:site\" content=\"@intercom\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Urmas Purde\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/manage-sales-pipeline\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/manage-sales-pipeline\\\/\"},\"author\":{\"name\":\"Urmas Purde\",\"@id\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/#\\\/schema\\\/person\\\/9e94fa6512c9d21bd688708a4a904f71\"},\"headline\":\"4 steps to improve your sales pipeline management\",\"datePublished\":\"2018-07-06T09:54:21+00:00\",\"dateModified\":\"2020-12-12T20:49:18+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/manage-sales-pipeline\\\/\"},\"wordCount\":908,\"publisher\":{\"@id\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/manage-sales-pipeline\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/intercom.com\\\/blog\\\/wp-content\\\/uploads\\\/2018\\\/07\\\/Fundamentals-3.png\",\"keywords\":[\"sales\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/manage-sales-pipeline\\\/\",\"url\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/manage-sales-pipeline\\\/\",\"name\":\"Sales Pipeline Management: How to Improve in 4 Easy Steps [2021]\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/manage-sales-pipeline\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/manage-sales-pipeline\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/intercom.com\\\/blog\\\/wp-content\\\/uploads\\\/2018\\\/07\\\/Fundamentals-3.png\",\"datePublished\":\"2018-07-06T09:54:21+00:00\",\"dateModified\":\"2020-12-12T20:49:18+00:00\",\"description\":\"Are you missing sales opportunities and forecasts? 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