{"id":23192,"date":"2020-03-03T18:00:54","date_gmt":"2020-03-03T18:00:54","guid":{"rendered":"https:\/\/www.intercom.com\/blog\/?p=23192"},"modified":"2021-07-01T13:51:46","modified_gmt":"2021-07-01T12:51:46","slug":"hiring-designers-at-intercom","status":"publish","type":"post","link":"https:\/\/www.intercom.com\/blog\/hiring-designers-at-intercom\/","title":{"rendered":"What we look for when we hire designers at Intercom"},"content":{"rendered":"

We know it\u2019s hard to apply and interview for a new job. So if you\u2019re considering a design job at Intercom<\/a>, we won\u2019t make it harder by forcing you to read our minds or guess about what we value. Instead, we\u2019ll tell you exactly what we look for \u2013 and why it matters to us.<\/p>\n

When you interview for a design job, the process is usually mysterious: did you say the right things? Show the right work? Are the job and organization right for you? We\u2019ve experienced many interviews like these ourselves, so we want to demystify how we hire and interview designers at Intercom. Instead of making you guess what we care about, we\u2019ll just be open and tell you<\/strong>.<\/p>\n

You might wonder if this is a \u201ccheat sheet\u201d \u2013 it\u2019s not. Our experience has shown us that people perform best when they know what\u2019s expected of them, so we think interviews should be a transparent, two-way evaluation. Being open helps us to better understand you and your experience just as much as it helps you understand us, our expectations, and what we can offer you. We\u2019re confident this won\u2019t help people game our system, but it will give you the best chance to show us your strengths.<\/p>\n

“You might look at what\u2019s below and feel intimidated, but this isn\u2019t meant to be a checklist of all the things you need for us to hire you”<\/p><\/blockquote>\n

Just like our products, our hiring process has a strong focus on conversational design<\/a>. One of our former design directors Jasmine Friedl<\/a> and her team helped us redesign how we talk with candidates so that our conversations are more accessible, efficient, and respectful of your time while reducing the impact of our biases<\/a>. We hope that by being open about our process, we can help you overcome any impostor syndrome<\/a> and make the best choices for yourself as you move forward.<\/p>\n

You might look at what\u2019s below and feel intimidated, but this isn\u2019t meant to be a checklist of all the things you need for us to hire you<\/strong>. For example, I didn\u2019t have many of these things in my toolbelt when I was new at Intercom<\/a>, so we help you to grow over time.<\/p>\n

The foundations we build from<\/h2>\n

We don\u2019t expect you to know anything about us<\/a>. But before you apply, it\u2019s helpful to take some time to find out if we\u2019re a good fit for you, your experience, and your design career goals<\/a>.<\/p>\n


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