{"id":26625,"date":"2021-11-23T14:00:53","date_gmt":"2021-11-23T14:00:53","guid":{"rendered":"https:\/\/www.intercom.com\/blog\/?p=26625"},"modified":"2021-11-23T14:36:23","modified_gmt":"2021-11-23T14:36:23","slug":"welcome-anna-griffin-cheree-mcalpine-sanj-bhayro","status":"publish","type":"post","link":"https:\/\/www.intercom.com\/blog\/welcome-anna-griffin-cheree-mcalpine-sanj-bhayro\/","title":{"rendered":"Welcoming new senior leaders to Intercom"},"content":{"rendered":"<p>I\u2019m excited to welcome three new senior leaders and a new Board Member to Intercom, to help deliver even more breakthrough value to our customers at an exciting moment for the company.<\/p>\n<p>We welcome former Smartsheet CMO Anna Griffin and former Lumileds Chief Legal Officer Cheree McAlpine to the executive team as Chief Marketing Officer and General Counsel respectively. Former Google Cloud and Salesforce leader Sanj Bhayro has joined the company as VP, EMEA Sales. We are also adding former Marketo CFO Fred Ball to our Board of Directors.<\/p>\n<blockquote class=\"pullquote-style-one\"><p>&#8220;We\u2019re serving as the crucial communication layer, allowing businesses to develop and maintain fruitful relationships with their customers&#8221;<\/p><\/blockquote>\n<p>Intercom is right at the heart of a transformation where all businesses are effectively becoming internet businesses, no matter their industry or field. We\u2019re serving as the crucial communication layer, allowing businesses to develop and maintain fruitful relationships with their customers, and we\u2019re redefining how businesses and customers communicate online.<\/p>\n<p>The success is evident in our growth \u2013 we are now well past $200M ARR, with marketing, sales, and support teams at companies like Amazon, Shopify, Lyft Business, and more than 25,000 others using Intercom to engage and support prospects and customers to drive growth at scale.<\/p>\n<p>Leaders like Anna, Cheree, Sanj, and Fred will help us continue our mission to make internet business personal.<\/p>\n<h2 id=\"welcome-anna-griffin-chief-marketing-officer\">Welcome Anna Griffin, Chief Marketing Officer<\/h2>\n\t<div class=\"intercom-pullquote-wrapper\" style=\"background-color: #eae6e180\">\n\t\t\t\t\t<img\n\t\t\t\tclass=\"intercom-pullquote-img\"\n\t\t\t\tsrc=\"https:\/\/www.intercom.com\/blog\/wp-content\/uploads\/2021\/11\/Anna-Griffin-Ellipse2.png\"\n\t\t\t\talt=\"\"\n\t\t\t\/>\n\t\t\t\t<span class=\"intercom-pullquote-text\">\n\t\t\t\tAs CMO, Anna will reinforce Intercom\u2019s position as the leading, modern customer communications platform, and continue to amplify the voice of its customers as the company moves upmarket. She has more than 20 years of marketing leadership experience and was previously the CMO of Smartsheet, where she helped grow the company to $500M ARR.\t\t\t<\/span>\n\t<\/div>\n\t\n<h2 id=\"welcome-cheree-mcalpine-general-counsel\">Welcome Cheree McAlpine, General Counsel<\/h2>\n\t<div class=\"intercom-pullquote-wrapper\" style=\"background-color: #eae6e180\">\n\t\t\t\t\t<img\n\t\t\t\tclass=\"intercom-pullquote-img\"\n\t\t\t\tsrc=\"https:\/\/www.intercom.com\/blog\/wp-content\/uploads\/2021\/11\/Cheree-McAlpine-Ellipse.png\"\n\t\t\t\talt=\"\"\n\t\t\t\/>\n\t\t\t\t<span class=\"intercom-pullquote-text\">\n\t\t\t\tIn her role as General Counsel, Cheree McAlpine will set the strategy for Intercom\u2019s legal team and prepare the company for continued growth. A Silicon Valley veteran at both public and private technology companies, Cheree brings more than 25 years of global legal experience. She previously served as the Chief Legal Officer for Lumileds and was the General Counsel for Avnet Americas.\t\t\t<\/span>\n\t<\/div>\n\t\n<h2 id=\"welcome-sanj-bhayro-vp-emea-sales\">Welcome Sanj Bhayro, VP, EMEA Sales<\/h2>\n\t<div class=\"intercom-pullquote-wrapper\" style=\"background-color: #eae6e180\">\n\t\t\t\t\t<img\n\t\t\t\tclass=\"intercom-pullquote-img\"\n\t\t\t\tsrc=\"https:\/\/www.intercom.com\/blog\/wp-content\/uploads\/2021\/11\/Sanj-Bhayro-Ellipse.png\"\n\t\t\t\talt=\"\"\n\t\t\t\/>\n\t\t\t\t<span class=\"intercom-pullquote-text\">\n\t\t\t\tSanj Bhayro, based in Intercom\u2019s Dublin office, will oversee EMEA sales to support Intercom\u2019s ambitious plans for international growth. Sanj has held leadership positions in EMEA for more than 15 years, both as COO and SVP Commercial Sales for Salesforce EMEA and VP Operations and Customer Growth for Google EMEA. As a respected leader within the SaaS industry, Sanj has deep experience scaling sales teams at growing businesses and for companies of Intercom\u2019s size.\t\t\t<\/span>\n\t<\/div>\n\t\n<h2 id=\"welcome-fred-ball-board-member\">Welcome Fred Ball, Board Member<\/h2>\n\t<div class=\"intercom-pullquote-wrapper\" style=\"background-color: #eae6e180\">\n\t\t\t\t\t<img\n\t\t\t\tclass=\"intercom-pullquote-img\"\n\t\t\t\tsrc=\"https:\/\/www.intercom.com\/blog\/wp-content\/uploads\/2021\/11\/Fred-Ball-Ellipse.png\"\n\t\t\t\talt=\"\"\n\t\t\t\/>\n\t\t\t\t<span class=\"intercom-pullquote-text\">\n\t\t\t\tFred Ball will join Intercom\u2019s Board of Directors to advise on overall direction and business strategy. In addition to serving as Marketo\u2019s Chief Financial Officer and taking the company public in 2013, Fred served as CFO for a number of private and public technology companies including Webroot Software, BigBand Networks, and Borland Software Corporation. He currently sits on the boards of Contentful, Advanced Energy and FirstMark Horizon Acquisition Corporation, and was previously on the board of SendGrid, acquired by Twilio.\t\t\t<\/span>\n\t<\/div>\n\t\n<h2 id=\"exciting-times-ahead\">Exciting times ahead<\/h2>\n<p>Anna, Cheree, Sanj, and Fred are just the latest leaders to join Intercom \u2013 over the past year, we have also welcomed new VP of Corporate Marketing Alyssa Smrekar, formerly VP Corporate Marketing at Okta; VP of Global Demand Generation and Regional Marketing Marcio Arnecke, formerly VP Regional Marketing, Americas at Zendesk; and VP of Financial Planning &amp; Analysis Felipe de la Puente Leon, formerly Head of FP&amp;A GTM at Dropbox.<\/p>\n<p>This is an exciting time at Intercom \u2013 and with these experienced new leaders, we\u2019re poised to drive even more success. Welcome to Intercom!<\/p>\n\n","protected":false},"excerpt":{"rendered":"<p>Welcoming new senior leaders to Intercom \u2013 CMO Anna Griffin; our first General Counsel Cheree McAlpine; VP, EMEA Sales Sanj Bhayro; and new Board Member Fred Ball.<\/p>\n","protected":false},"author":296,"featured_media":26666,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"category":[4],"tags":[225,13194],"coauthors":[1949],"class_list":["post-26625","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-hiring","tag-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Welcoming new senior leaders to Intercom - The Intercom Blog<\/title>\n<meta name=\"description\" content=\"Welcoming new leaders to Intercom \u2013\u00a0CMO Anna Griffin; 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