{"id":27724,"date":"2022-07-11T12:26:26","date_gmt":"2022-07-11T11:26:26","guid":{"rendered":"https:\/\/www.intercom.com\/blog\/?p=27724"},"modified":"2024-10-22T17:48:49","modified_gmt":"2024-10-22T16:48:49","slug":"announcing-stripes-new-intercom-integration","status":"publish","type":"post","link":"https:\/\/www.intercom.com\/blog\/announcing-stripes-new-intercom-integration\/","title":{"rendered":"Announcing Stripe\u2019s new Intercom integration"},"content":{"rendered":"<p>We\u2019re delighted to share that Intercom has launched as one of the first apps in the new <a href=\"https:\/\/marketplace.stripe.com\/\">Stripe App Marketplace<\/a>, announced last month at <a href=\"https:\/\/sessions.stripe.com\/keynote\">Sessions<\/a>.<\/p>\n<p>Millions of companies \u2013 from the world\u2019s largest enterprises to the most ambitious startups \u2013 use Stripe to accept payments, grow revenue, and accelerate new business opportunities. We\u2019re excited to work with Stripe to help make their customers\u2019 experiences more personal through <a href=\"https:\/\/marketplace.stripe.com\/apps\/intercom\">Stripe\u2019s Intercom App<\/a>.<\/p>\n<blockquote class=\"pullquote-style-two\"><p>&#8220;User research and usage rates from Stripe\u2019s customers named Intercom the most popular support app&#8221;<\/p><\/blockquote>\n<p>Stripe and its customers understand that transactional support is best offered live and with as much context as possible. The team at Stripe chose Intercom as their launch partner, both because of our shared commitment to personalized, in-context customer support, and because user research and usage rates from Stripe\u2019s customers named Intercom the most popular support app.<\/p>\n<h2 id=\"what-can-stripes-intercom-app-do\">What can Stripe\u2019s Intercom app do?<\/h2>\n<p>We\u2019ve worked with Stripe to develop a deep integration that will enable every Stripe customer to provide transactional support resolutions in real time.<\/p>\n<blockquote class=\"pullquote-style-one\"><p>&#8220;It\u2019s a seamless way to share context across tools and break down the silos that exist between different teams and software tools&#8221;<\/p><\/blockquote>\n<p>By using Intercom&#8217;s leading in-context support messaging solution with Stripe&#8217;s payment platform, our mutual customers can solve their customers\u2019 problems much faster, carry out instant transactions, and ensure that no deals are lost to inconvenient glitches or delays, all from within the Stripe app. It\u2019s a seamless way to share context across tools and break down the silos that exist between different teams and software tools.<\/p>\n<p>Here are just some of the benefits:<\/p>\n<ul>\n<li><strong>Seamless context-sharing:<\/strong> View customer data across Intercom and Stripe, ensuring a smooth experience for both your customers and your support team.<\/li>\n<li><strong>No more tab-switching:<\/strong> View emails, tickets, or conversations associated with a particular customer in Intercom while using Stripe. All the information you need in one place.<\/li>\n<li><strong>Instant transactional support:<\/strong> Save time for your customer and your support team by issuing refunds or reply directly to a customer\u2019s refund request within Stripe.<\/li>\n<\/ul>\n<p class=\"inline-cta-quote\"><a href=\"https:\/\/marketplace.stripe.com\/apps\/intercom\" target=\"_blank\" rel=\"noopener\">Ready to upgrade your customers\u2019 support experience? Download the Intercom app from the Stripe App Marketplace.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We\u2019re delighted to share that Intercom has launched as one of the first apps in the Stripe App Marketplace to enable every Stripe customer to provide transactional support resolutions in real time.<\/p>\n","protected":false},"author":532,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"category":[4],"tags":[650,204],"coauthors":[25067],"class_list":["post-27724","post","type-post","status-publish","format-standard","hentry","category-news","tag-integration","tag-stripe"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Announcing Stripe&#039;s new Intercom integration<\/title>\n<meta name=\"description\" content=\"We\u2019re delighted to share that Intercom has launched as one of the first apps in the Stripe App Marketplace.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.intercom.com\/blog\/announcing-stripes-new-intercom-integration\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Announcing Stripe\u2019s new Intercom integration\" \/>\n<meta property=\"og:description\" content=\"We\u2019re delighted to share that Intercom has launched as one of the first apps in the Stripe App Marketplace.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.intercom.com\/blog\/announcing-stripes-new-intercom-integration\/\" \/>\n<meta property=\"og:site_name\" content=\"The Intercom Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/intercominc\" \/>\n<meta property=\"article:published_time\" content=\"2022-07-11T11:26:26+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-10-22T16:48:49+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.intercom.com\/blog\/wp-content\/uploads\/2024\/08\/Intercom-Blog-Share-Image.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"1800\" \/>\n\t<meta property=\"og:image:height\" content=\"840\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Claire Gunter\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@intercom\" \/>\n<meta name=\"twitter:site\" content=\"@intercom\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Claire Gunter\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" 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