{"id":27994,"date":"2022-09-21T16:30:37","date_gmt":"2022-09-21T15:30:37","guid":{"rendered":"https:\/\/www.intercom.com\/blog\/?p=27994"},"modified":"2024-09-24T15:13:25","modified_gmt":"2024-09-24T14:13:25","slug":"announcing-customer-onboarding-starter-kit","status":"publish","type":"post","link":"https:\/\/www.intercom.com\/blog\/announcing-customer-onboarding-starter-kit\/","title":{"rendered":"Announcing our refreshed guide ‘The Onboarding Starter Kit’"},"content":{"rendered":"

A few years ago, we published The Onboarding Starter Kit<\/em>, which helped thousands of businesses successfully onboard their customers. Today, we\u2019re launching a completely refreshed guide<\/a> to help you activate, engage, and retain more customers in the modern age.<\/p>\n

Since the onset of the global pandemic, many businesses have become internet businesses. In addition, due to economic uncertainty, company after company is tightening their tool budget, making it more valuable than ever to hold onto, nurture, and engage the existing customers you already have. Gaining a competitive edge all starts from day one, with great onboarding.<\/p>\n

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Gone are the days where cookie-cutter messages are good enough. Today\u2019s customers want personalized messages sent at the right time, in the right place, precisely when and where they need help \u2013 while<\/em> they\u2019re using your product, website, or app. Our completely refreshed starter kit<\/a> gives you the practical strategies, concrete message examples, and powerful targeting suggestions your business needs to turn new signups into power users.<\/p>\n

How can \u201cThe Onboarding Starter Kit\u201d help supercharge your business?<\/h2>\n

In this guide, we\u2019ll show you how to create a truly impactful, targeted onboarding campaign that sets customers up for success, helps them unlock continuous value, and encourages them to stick around for the long term.<\/p>\n

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You\u2019ll get practical strategies and tips, including:<\/p>\n