{"id":28163,"date":"2022-10-12T16:16:16","date_gmt":"2022-10-12T15:16:16","guid":{"rendered":"https:\/\/www.intercom.com\/blog\/?p=28163"},"modified":"2024-07-18T11:22:55","modified_gmt":"2024-07-18T10:22:55","slug":"announcing-new-intercom-engage-features-fall-2022","status":"publish","type":"post","link":"https:\/\/www.intercom.com\/blog\/announcing-new-intercom-engage-features-fall-2022\/","title":{"rendered":"Take customer engagement to a new level with our latest releases: A reinvented Messenger, Checklists, and more"},"content":{"rendered":"

Customer engagement is the lifeblood of internet business. In a competitive, ever-changing market, establishing deep relationships with your customers is essential for your business to thrive.\u00a0<\/span><\/p>\n

At Intercom, we understand that the best way to engage your customers is by delivering the right message, to the right person, at the right time. We\u2019re committed to building a product that helps you understand your customers\u2019 goals and solve their problems in a personalized, contextual way.\u00a0<\/span><\/p>\n

Earlier today, we announced some of our most exciting products and features yet \u2013 taking our Engage solution to the next level and enabling exciting new levels of engagement for our customers. Here\u2019s what we\u2019ve built.<\/span><\/p>\n

Customize your customer engagement strategy with our next-generation Messenger<\/span><\/h2>\n

The latest version of <\/span>Intercom\u2019s Messenger<\/span><\/a> takes your business messaging beyond support, offering your customers meaningful, in-context opportunities to engage with your brand. Intercom customers using in-app messaging see 3-4x the engagement rates when compared to typical email engagement.<\/span>
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