You satisfy your customers, but can you satisfy our curiosity?<\/p>\n
With Maartje Daems, Customer Support Manager at Plug&Pay<\/a>.<\/em><\/p>\n I\u2019m a Customer Support Manager at Plug&Pay. Plug&Pay makes it easy to create an effective checkout flow for your product in just five minutes. You don\u2019t need a complicated webshop if you only have a few products \u2013 you just need one optimized checkout flow per product. We also add some neuromarketing<\/a> techniques to your checkout flows to boost your conversion rates and increase your average order value.<\/p>\n Lots and lots of patience. Sometimes, customers can be rude even though you didn\u2019t do anything wrong, they just had a very bad day and you just happened to be there. Being angry or annoyed doesn\u2019t help. Just take a few breaths, keep your conversation as positive as possible, and you\u2019ll be fine.<\/p>\n Waking up early and starting the day with a few cases that take some time to figure out. When the rest of the world wakes up, I\u2019ve already resolved my most complex cases of the day and I\u2019m ready to help more customers.<\/p>\n <\/p>\nPlease tell us a little bit about your company and what you do there.<\/h3>\n
What\u2019s the most valuable thing that working in customer service has taught you?<\/h3>\n
What\u2019s your greatest productivity hack?<\/h3>\n
What gif best describes your mental state right now?<\/h3>\n