{"id":29797,"date":"2024-03-19T14:00:43","date_gmt":"2024-03-19T14:00:43","guid":{"rendered":"https:\/\/www.intercom.com\/blog\/?p=29797"},"modified":"2025-05-16T14:52:05","modified_gmt":"2025-05-16T13:52:05","slug":"response-time-vol-024","status":"publish","type":"post","link":"https:\/\/www.intercom.com\/blog\/response-time-vol-024\/","title":{"rendered":"Response Time: Vol. 24"},"content":{"rendered":"

You satisfy your customers, but can you satisfy our curiosity?\u00a0<\/span><\/p>\n

With <\/span><\/i>David Henderson<\/span><\/i>, <\/span><\/i>CEO of Tubular<\/a>.<\/span><\/i><\/p>\n

Please tell us a little bit about your company and what you do there.<\/h3>\n

Tubular is an intuitive CRM focused on relationships with leads and key business contacts. Tubular was built to streamline your sales by helping you better organize your leads, close your deals quicker, and create sales reports in seconds. I acquired Tubular in January 2023, and I’m excited about where it’s going in the CRM marketplace.<\/span><\/p>\n

Which celebrity would be really great at your job, and why?<\/h3>\n

Matthew McConaughey. Matty has it all \u2013 smooth, wise, Mr. Chill, not to mention looks. He’s just like me, lol.<\/span><\/p>\n

What\u2019s the most valuable thing that working in customer service has taught you?<\/h3>\n

No one cares how much you know* until they know how much you care!<\/span><\/p>\n

*About your industry, your product, how connected you are, etc.<\/span><\/i><\/p>\n

What\u2019s your greatest productivity hack?<\/h3>\n

Activity beats everything. Turn off the noise and just do it.<\/span><\/p>\n

What gif best describes your mental state right now?<\/h3>\n

 <\/p>\n