{"id":31511,"date":"2025-08-12T16:30:17","date_gmt":"2025-08-12T15:30:17","guid":{"rendered":"https:\/\/www.intercom.com\/blog\/?p=31511"},"modified":"2025-08-20T15:55:01","modified_gmt":"2025-08-20T14:55:01","slug":"announcing-the-ai-agent-blueprint","status":"publish","type":"post","link":"https:\/\/www.intercom.com\/blog\/announcing-the-ai-agent-blueprint\/","title":{"rendered":"Announcing The AI Agent Blueprint"},"content":{"rendered":"

AI Agents are reshaping how businesses deliver service, earn loyalty, and create measurable value.<\/span><\/p>\n

Very soon, we believe AI Agents will handle the majority of customer service \u2013 and eventually, every customer interaction. Human teams won\u2019t disappear, but their roles will evolve from answering questions to analyzing performance, improving systems, and designing better customer experiences.<\/span><\/p>\n

The pressure to adopt AI is real. So is the opportunity.<\/span><\/p>\n

But for many support leaders, the path forward is still unclear. Where do you start? What should success look like? How do you actually test and deploy these solutions?\u00a0<\/span><\/p>\n

That\u2019s why we created <\/span>The AI Agent Blueprint<\/span><\/i><\/a>: a strategic map for support, CX, and AI transformation leaders. It\u2019s designed to help you launch fast, scale with confidence, and achieve meaningful business transformation with AI.<\/span><\/p>\n

What\u2019s inside<\/span><\/h2>\n

The AI Agent Blueprint<\/em><\/a> is structured in two parts:\u00a0<\/span><\/p>\n

\"1.<\/span><\/a><\/p>\n

Part 1 \u2013 \u201cLaunch it\u201d<\/span><\/h2>\n

Learn how to unlock immediate efficiency and value from an AI Agent. We cover how to build a business case, evaluate and deploy an AI Agent, and prove its impact, fast.<\/p>\n

You\u2019ll learn how to:<\/p>\n