{"id":31677,"date":"2025-12-08T16:00:16","date_gmt":"2025-12-08T16:00:16","guid":{"rendered":"https:\/\/www.intercom.com\/blog\/?p=31677"},"modified":"2025-12-08T16:06:40","modified_gmt":"2025-12-08T16:06:40","slug":"intercom-achieves-aiuc-1-certification","status":"publish","type":"post","link":"https:\/\/www.intercom.com\/blog\/intercom-achieves-aiuc-1-certification\/","title":{"rendered":"Intercom achieves AIUC-1 certification: A new standard for trust in AI Agents"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Trust has always been a first principle at Intercom, from our early investments in security and privacy to the globally recognized certifications that shape our approach today.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As AI becomes more deeply embedded in customer-facing work, it\u2019s essential that businesses can rely on systems that are safe, reliable, and governed to the highest standards. That\u2019s why we\u2019re proud to share that Intercom is now AIUC-1 certified, becoming one of the first companies to meet the world\u2019s first standard designed specifically for AI Agents.<\/span><\/p>\n<h2 id=\"what-is-aiuc-1\"><b>What is AIUC-1?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">AIUC-1 is the first certification tailored to the unique risks and challenges of AI Agents. It complements broader AI governance frameworks like <a href=\"https:\/\/www.intercom.com\/blog\/intercom-achieves-iso-42001-certification\/\">ISO 42001<\/a> by focusing on enterprise-specific concerns like security, customer safety, system reliability, data and privacy, society,<\/span><span style=\"font-weight: 400;\"> and accountability.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To achieve certification, organizations undergo independent third-party audits and quarterly adversarial testing across more than a thousand enterprise risk scenarios. This continuous technical evaluation ensures that AI systems remain robust against fast-evolving threats and that safeguards keep pace with rapid progress in the field.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">AIUC-1 itself evolves every quarter, incorporating new research, threat patterns, and global best practices. The standard is shaped by the AIUC-1 Consortium, launched in November with more than 50 founding members who collectively handle tens of trillions of dollars in payments and serve over a billion people daily. Intercom is proud not only to be certified, but to be recognized as a founding technical contributor helping shape the development of the standard.<\/span><\/p>\n<h2 id=\"what-does-this-mean-for-our-customers\"><b>What does this mean for our customers?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Intercom has decades of combined experience in security, compliance, and trust, and we\u2019ve consistently demonstrated that robust governance and fast innovation can coexist. Achieving AIUC-1 certification reinforces that the same rigor we apply across our platform also extends to Fin, our AI Agent.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For our customers, this certification provides independent validation that Intercom\u2019s AI systems are safe, resilient, and enterprise-ready. It confirms that our AI is tested regularly, built with strong safeguards, and aligned with the expectations of modern security and risk teams. It also signals our continued leadership in shaping responsible AI practices globally, ensuring our customers benefit from standards built for real-world use.<\/span><\/p>\n<h2 id=\"our-commitment-to-transparency-safety-and-continuous-improvement\"><b>Our commitment to transparency, safety, and continuous improvement<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Intercom has always approached trust as an ongoing commitment. AIUC-1 strengthens the foundation we\u2019ve built across other frameworks and certifications, including SOC 2, ISO 27001, ISO 27701, ISO 27018, HIPAA, HDS, and ISO 42001.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As AI technology accelerates, we will continue to evolve our safeguards, deepen our governance practices, and contribute to the standards that shape responsible AI. Our promise is simple: to build AI that is not only powerful and efficient, but safe, transparent, and deserving of the trust our customers place in us.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can learn more about our certifications and access our security and compliance documentation through the Intercom <\/span><a href=\"https:\/\/trust.intercom.com\/\"><span style=\"font-weight: 400;\">Trust Center.<\/span><\/a><\/p>\n<p><a href=\"https:\/\/app.intercom.com\/admins\/sign_up\/email?utm_content=post&amp;utm_medium=blog&amp;utm_source=Intercom\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-31622\" src=\"https:\/\/www.intercom.com\/blog\/wp-content\/uploads\/2025\/10\/Get-started-with-Fin-CTA.png\" alt=\"\" width=\"2352\" height=\"820\" srcset=\"https:\/\/www.intercom.com\/blog\/wp-content\/uploads\/2025\/10\/Get-started-with-Fin-CTA.png 2352w, https:\/\/www.intercom.com\/blog\/wp-content\/uploads\/2025\/10\/Get-started-with-Fin-CTA-300x105.png 300w, https:\/\/www.intercom.com\/blog\/wp-content\/uploads\/2025\/10\/Get-started-with-Fin-CTA-700x244.png 700w, https:\/\/www.intercom.com\/blog\/wp-content\/uploads\/2025\/10\/Get-started-with-Fin-CTA-768x268.png 768w, https:\/\/www.intercom.com\/blog\/wp-content\/uploads\/2025\/10\/Get-started-with-Fin-CTA-1536x536.png 1536w, https:\/\/www.intercom.com\/blog\/wp-content\/uploads\/2025\/10\/Get-started-with-Fin-CTA-2048x714.png 2048w, https:\/\/www.intercom.com\/blog\/wp-content\/uploads\/2025\/10\/Get-started-with-Fin-CTA-1320x460.png 1320w\" sizes=\"auto, (max-width: 2352px) 100vw, 2352px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Intercom has earned AIUC-1 certification, the first standard designed specifically for AI Agents. <\/p>\n","protected":false},"author":197,"featured_media":31681,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"category":[3,4],"tags":[],"coauthors":[621],"class_list":["post-31677","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-support","category-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Intercom achieves AIUC-1 certification: A new standard for trust in AI Agents - The Intercom Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.intercom.com\/blog\/intercom-achieves-aiuc-1-certification\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Intercom achieves AIUC-1 certification: A new standard for trust in AI Agents\" \/>\n<meta property=\"og:description\" content=\"Intercom has earned AIUC-1 certification, the first standard designed specifically for AI Agents.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.intercom.com\/blog\/intercom-achieves-aiuc-1-certification\/\" \/>\n<meta property=\"og:site_name\" content=\"The Intercom Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/intercominc\" \/>\n<meta property=\"article:published_time\" content=\"2025-12-08T16:00:16+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-08T16:06:40+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.intercom.com\/blog\/wp-content\/uploads\/2055\/12\/aiuc-1-blog-hero-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1440\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Thibault Candebat\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@intercom\" \/>\n<meta name=\"twitter:site\" content=\"@intercom\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Thibault Candebat\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/intercom-achieves-aiuc-1-certification\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/intercom-achieves-aiuc-1-certification\\\/\"},\"author\":{\"name\":\"Thibault Candebat\",\"@id\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/#\\\/schema\\\/person\\\/39d17aa16bdc21c4445638db5efeac02\"},\"headline\":\"Intercom achieves AIUC-1 certification: A new standard for trust in AI Agents\",\"datePublished\":\"2025-12-08T16:00:16+00:00\",\"dateModified\":\"2025-12-08T16:06:40+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/intercom-achieves-aiuc-1-certification\\\/\"},\"wordCount\":479,\"publisher\":{\"@id\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/intercom-achieves-aiuc-1-certification\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/wp-content\\\/uploads\\\/2055\\\/12\\\/aiuc-1-blog-hero-scaled.jpg\",\"articleSection\":[\"Customer Service\",\"News &amp; Updates\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/intercom-achieves-aiuc-1-certification\\\/\",\"url\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/intercom-achieves-aiuc-1-certification\\\/\",\"name\":\"Intercom achieves AIUC-1 certification: A new standard for trust in AI Agents - The Intercom Blog\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/intercom-achieves-aiuc-1-certification\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/intercom-achieves-aiuc-1-certification\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/wp-content\\\/uploads\\\/2055\\\/12\\\/aiuc-1-blog-hero-scaled.jpg\",\"datePublished\":\"2025-12-08T16:00:16+00:00\",\"dateModified\":\"2025-12-08T16:06:40+00:00\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.intercom.com\\\/blog\\\/intercom-achieves-aiuc-1-certification\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/intercom-achieves-aiuc-1-certification\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/wp-content\\\/uploads\\\/2055\\\/12\\\/aiuc-1-blog-hero-scaled.jpg\",\"contentUrl\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/wp-content\\\/uploads\\\/2055\\\/12\\\/aiuc-1-blog-hero-scaled.jpg\",\"width\":2560,\"height\":1440},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/\",\"name\":\"The Intercom Blog\",\"description\":\"Articles and Podcasts on Customer Service, AI and Automation, Product, and more\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/#organization\",\"name\":\"The Intercom Blog\",\"url\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/wp-content\\\/uploads\\\/2019\\\/08\\\/Intercom-logo-sq-black-trans.png\",\"contentUrl\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/wp-content\\\/uploads\\\/2019\\\/08\\\/Intercom-logo-sq-black-trans.png\",\"width\":1000,\"height\":1000,\"caption\":\"The Intercom Blog\"},\"image\":{\"@id\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/intercominc\",\"https:\\\/\\\/x.com\\\/intercom\",\"https:\\\/\\\/www.instagram.com\\\/intercom\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/2491343\",\"https:\\\/\\\/www.pinterest.ie\\\/intercom\\\/\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UCJG0MvLP03kyzzAkD-w98aQ\",\"https:\\\/\\\/en.wikipedia.org\\\/wiki\\\/Intercom_(company)\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/#\\\/schema\\\/person\\\/39d17aa16bdc21c4445638db5efeac02\",\"name\":\"Thibault Candebat\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/4071c90c7eb6dd3787002eac071684a98b00cf0f4d7cb2cc825a5561efa3562b?s=96&d=mm&r=pgee6811a036c1dbbf0b927dfa6b44ae9b\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/4071c90c7eb6dd3787002eac071684a98b00cf0f4d7cb2cc825a5561efa3562b?s=96&d=mm&r=pg\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/4071c90c7eb6dd3787002eac071684a98b00cf0f4d7cb2cc825a5561efa3562b?s=96&d=mm&r=pg\",\"caption\":\"Thibault Candebat\"},\"description\":\"Thibault Candebat leads Information Security at Intercom and writes frequently on these topics.\",\"url\":\"https:\\\/\\\/www.intercom.com\\\/blog\\\/author\\\/thibault\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Intercom achieves AIUC-1 certification: A new standard for trust in AI Agents - The Intercom Blog","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.intercom.com\/blog\/intercom-achieves-aiuc-1-certification\/","og_locale":"en_US","og_type":"article","og_title":"Intercom achieves AIUC-1 certification: A new standard for trust in AI Agents","og_description":"Intercom has earned AIUC-1 certification, the first standard designed specifically for AI Agents.","og_url":"https:\/\/www.intercom.com\/blog\/intercom-achieves-aiuc-1-certification\/","og_site_name":"The Intercom Blog","article_publisher":"https:\/\/www.facebook.com\/intercominc","article_published_time":"2025-12-08T16:00:16+00:00","article_modified_time":"2025-12-08T16:06:40+00:00","og_image":[{"width":2560,"height":1440,"url":"https:\/\/www.intercom.com\/blog\/wp-content\/uploads\/2055\/12\/aiuc-1-blog-hero-scaled.jpg","type":"image\/jpeg"}],"author":"Thibault Candebat","twitter_card":"summary_large_image","twitter_creator":"@intercom","twitter_site":"@intercom","twitter_misc":{"Written by":"Thibault Candebat","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.intercom.com\/blog\/intercom-achieves-aiuc-1-certification\/#article","isPartOf":{"@id":"https:\/\/www.intercom.com\/blog\/intercom-achieves-aiuc-1-certification\/"},"author":{"name":"Thibault Candebat","@id":"https:\/\/www.intercom.com\/blog\/#\/schema\/person\/39d17aa16bdc21c4445638db5efeac02"},"headline":"Intercom achieves AIUC-1 certification: A new standard for trust in AI Agents","datePublished":"2025-12-08T16:00:16+00:00","dateModified":"2025-12-08T16:06:40+00:00","mainEntityOfPage":{"@id":"https:\/\/www.intercom.com\/blog\/intercom-achieves-aiuc-1-certification\/"},"wordCount":479,"publisher":{"@id":"https:\/\/www.intercom.com\/blog\/#organization"},"image":{"@id":"https:\/\/www.intercom.com\/blog\/intercom-achieves-aiuc-1-certification\/#primaryimage"},"thumbnailUrl":"https:\/\/www.intercom.com\/blog\/wp-content\/uploads\/2055\/12\/aiuc-1-blog-hero-scaled.jpg","articleSection":["Customer Service","News &amp; Updates"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.intercom.com\/blog\/intercom-achieves-aiuc-1-certification\/","url":"https:\/\/www.intercom.com\/blog\/intercom-achieves-aiuc-1-certification\/","name":"Intercom achieves AIUC-1 certification: A new standard for trust in AI Agents - The Intercom Blog","isPartOf":{"@id":"https:\/\/www.intercom.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.intercom.com\/blog\/intercom-achieves-aiuc-1-certification\/#primaryimage"},"image":{"@id":"https:\/\/www.intercom.com\/blog\/intercom-achieves-aiuc-1-certification\/#primaryimage"},"thumbnailUrl":"https:\/\/www.intercom.com\/blog\/wp-content\/uploads\/2055\/12\/aiuc-1-blog-hero-scaled.jpg","datePublished":"2025-12-08T16:00:16+00:00","dateModified":"2025-12-08T16:06:40+00:00","inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.intercom.com\/blog\/intercom-achieves-aiuc-1-certification\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.intercom.com\/blog\/intercom-achieves-aiuc-1-certification\/#primaryimage","url":"https:\/\/www.intercom.com\/blog\/wp-content\/uploads\/2055\/12\/aiuc-1-blog-hero-scaled.jpg","contentUrl":"https:\/\/www.intercom.com\/blog\/wp-content\/uploads\/2055\/12\/aiuc-1-blog-hero-scaled.jpg","width":2560,"height":1440},{"@type":"WebSite","@id":"https:\/\/www.intercom.com\/blog\/#website","url":"https:\/\/www.intercom.com\/blog\/","name":"The Intercom Blog","description":"Articles and Podcasts on Customer Service, AI and Automation, Product, and more","publisher":{"@id":"https:\/\/www.intercom.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.intercom.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.intercom.com\/blog\/#organization","name":"The Intercom Blog","url":"https:\/\/www.intercom.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.intercom.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/www.intercom.com\/blog\/wp-content\/uploads\/2019\/08\/Intercom-logo-sq-black-trans.png","contentUrl":"https:\/\/www.intercom.com\/blog\/wp-content\/uploads\/2019\/08\/Intercom-logo-sq-black-trans.png","width":1000,"height":1000,"caption":"The Intercom Blog"},"image":{"@id":"https:\/\/www.intercom.com\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/intercominc","https:\/\/x.com\/intercom","https:\/\/www.instagram.com\/intercom\/","https:\/\/www.linkedin.com\/company\/2491343","https:\/\/www.pinterest.ie\/intercom\/","https:\/\/www.youtube.com\/channel\/UCJG0MvLP03kyzzAkD-w98aQ","https:\/\/en.wikipedia.org\/wiki\/Intercom_(company)"]},{"@type":"Person","@id":"https:\/\/www.intercom.com\/blog\/#\/schema\/person\/39d17aa16bdc21c4445638db5efeac02","name":"Thibault Candebat","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/4071c90c7eb6dd3787002eac071684a98b00cf0f4d7cb2cc825a5561efa3562b?s=96&d=mm&r=pgee6811a036c1dbbf0b927dfa6b44ae9b","url":"https:\/\/secure.gravatar.com\/avatar\/4071c90c7eb6dd3787002eac071684a98b00cf0f4d7cb2cc825a5561efa3562b?s=96&d=mm&r=pg","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/4071c90c7eb6dd3787002eac071684a98b00cf0f4d7cb2cc825a5561efa3562b?s=96&d=mm&r=pg","caption":"Thibault Candebat"},"description":"Thibault Candebat leads Information Security at Intercom and writes frequently on these topics.","url":"https:\/\/www.intercom.com\/blog\/author\/thibault\/"}]}},"jetpack_featured_media_url":"https:\/\/www.intercom.com\/blog\/wp-content\/uploads\/2055\/12\/aiuc-1-blog-hero-scaled.jpg","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.intercom.com\/blog\/wp-json\/wp\/v2\/posts\/31677","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.intercom.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.intercom.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.intercom.com\/blog\/wp-json\/wp\/v2\/users\/197"}],"replies":[{"embeddable":true,"href":"https:\/\/www.intercom.com\/blog\/wp-json\/wp\/v2\/comments?post=31677"}],"version-history":[{"count":0,"href":"https:\/\/www.intercom.com\/blog\/wp-json\/wp\/v2\/posts\/31677\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.intercom.com\/blog\/wp-json\/wp\/v2\/media\/31681"}],"wp:attachment":[{"href":"https:\/\/www.intercom.com\/blog\/wp-json\/wp\/v2\/media?parent=31677"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.intercom.com\/blog\/wp-json\/wp\/v2\/category?post=31677"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.intercom.com\/blog\/wp-json\/wp\/v2\/tags?post=31677"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.intercom.com\/blog\/wp-json\/wp\/v2\/coauthors?post=31677"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}