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Live Chat to Help & Sell

Answer questions fast and start conversations proactively with live chat.

Onboarding & Retention

Send targeted email and in-app messages to onboard, upsell, and retain customers.

Customer Support

Solve customer problems faster with an integrated help desk and knowledge base.
All solutions are built on the free
Intercom Platform →

Customers

See how customers like InVision are using Intercom

Help Center

Learn how to install, configure, and use Intercom's products

Watch a Demo

Learn best practices for using Intercom's products and ask questions

Books

Books on everything from customer support to product management

Developers

Use our APIs to integrate Intercom with other services

Podcast

Conversations with practitioners from the worlds of product management, design, startups and marketing

Live Chat to Help & Sell

Answer questions fast and start conversations proactively with live chat.

Onboarding & Retention

Send targeted email and in-app messages to onboard, upsell, and retain customers.

Customer Support

Send targeted email and in-app messages to onboard, upsell, and retain customers.
All solutions are built on the free
Intercom Platform →

Pricing

Blog

Customers

Watch a Demo

Developers

Help Center

Books

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Books worth reading

Our books have helped over 100,000 readers with everything from customer support to product management.

Meet our free books

No crude PDFs. No sales pitches. Just quality content.

Intercom on Starting Up

A collection of everything we know about growing a startup.

Get The Book

Intercom on
Onboarding

Learn how to transform new signups into successful users.

Get The Book

Intercom on
Product Management

Practical, customer-led advice on how to make your product better.

Get The Book

Intercom on
Jobs-to-be-Done

Understand the real job customers are using your product for.

Get The Book

Intercom on
Customer Support

How to turn quality customer support into a competitive advantage, not a cost.

Get The Book

Intercom on
Customer Engagement

Learn how to send the right message, to the right people, at the right time.

Get The Book

Meet our
authors

Ruairi
Ruairi heads up our Product Education team and lives by the credo of sending the right message, to the right person, at the right time. His book on customer engagement gives you hundreds of brilliantly simple rules for communicating successfully with your customers.