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Happy customers.
Efficient teams.

Intercom helps you resolve more questions, more quickly—and still give your customers the personal support experience they deserve.
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Intercom helps the team you have right now resolve more questions—more quickly—for your best customer relationships yet.

Meet the complete customer communications platform for support

Keep your team running smoothly

Chatbots and automation route your conversations to the right teammate, and resolve your common customer questions for you. Plus, you can integrate 260+ apps, like Jira and Aircall to seamlessly support your customers.

And keep all your customers happy

Customize your support for different audiences with bots that proactively message customers for you. You’ll save your support team and your customers valuable time, while giving your CSAT a much deserved boost.

  • 1/3

    of common questions answered automatically by bot

  • 33%

    improvement in customer first response time

  • 25k+

    Businesses delivering conversational experiences

“Intercom has unleashed the power of conversational support across Medallia’s growing suite of products. What used to be a disjointed customer experience is now unified, consistent, and personalized.”

Kennen Warmack, VP, Global Customer Support & Operations

The 5 customer support trends to watch in 2022

Support is changing fast—it’s harder than ever to keep your best customers and agents. So we asked 1,200+ global leaders about how to make your customers happier and your support team more efficient this year.

The 5 customer support trends to watch in 2022

Support is changing fast—it’s harder than ever to keep your best customers and agents. So we asked 1,200+ global leaders about how to make your customers happier and your support team more efficient this year.