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Scaled up support? Now we’re talkin’.

Intercom helps the team you have right now resolve more questions—more quickly—for your best customer relationships yet.
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Intercom helps the team you have right now resolve more questions—more quickly—for your best customer relationships yet.

A win-win for customers and support teams

Keep your team running smoothly

Chatbots and automation route your conversations to the right teammate, and resolve your common customer questions for you. Plus, you can integrate 260+ apps, like Jira and Aircall to seamlessly support your customers.

And keep all your customers happy

Customize your support for different audiences with bots that proactively message customers for you. You’ll save your support team and your customers valuable time, while giving your CSAT a much deserved boost.

  • 1/3

    of common questions answered automatically by bot

  • 33%

    improvement in customer first response time

  • 30K+

    Businesses delivering conversational experiences

Intercom has unleashed the power of conversational support across Medallia’s growing suite of products. What used to be a disjointed customer experience is now unified, consistent, and personalized.

Kennen Warmack, VP, Global Customer Support & Operations

Discover the trends changing customer support

The conversation is changing – and support is changing too. Learn about five key trends transforming the support industry along with tips to put them into practice so you can deliver more efficient, personal support today.

5 trends on the changing support landscape

The conversation is changing – and support is changing too. Learn about five key trends transforming the support industry along with tips to put them into practice so you can deliver more efficient, personal support today.