Skip to content
Careers at Intercom

Be a part of something great

A little bit about our company

  • Intercom is the next generation customer service platform, built for an AI-first world. Intercom lets businesses deliver fast support, keeping customers satisfied, costs low, and service teams happy. It is the only complete AI-first customer service platform that provides a seamless customer experience across automation and human support. Customer service teams from more than 25,000 global organizations, including Atlassian, Amazon and Microsoft, use Intercom to send over 500 million messages per month and enable interactions with over 600 million monthly active end users

    The company was founded in 2011 and is backed by leading venture capitalists, including Bessemer Venture Partners, Kleiner Perkins and Social Capital.

  • Your next big career move

    We live by our 6 Values


    What it’s like to work at Intercom

    Hear from our CEO, Eoghan McCabe, on what it’s like to work here and why this is the best time to join.

    Where we're located
    Where we're located
    (We’re growing fast!)
    • San Francisco

      The center of the tech universe, and our HQ. The team here spans Sales, Marketing, and other corporate functions such as Finance, Legal, and People.

    • Dublin

      Where it all began, and still our largest office—home to R&D, Sales, Marketing, and People teams.

    • London

      Home base for a number of our R&D teams.

    • Sydney

      Helping us grow our global presence with dedicated Sales and Customer Support teams.

    • Chicago

      Where our Customer Support and Sales teams work their magic.

  • Per the Irish Gender Pay Gap Information Act 2021, we report annually on gender pay figures for employees based in Ireland. You can view our 2022 report here and our 2023 report here.