What's new in Intercom

Discover and learn about the latest Intercom features, improvements and more.

inbox
October 25, 2019

Search your inbox more easily using email addresses

You can now search for conversations by email address, which will pull up all conversations you’ve had with that user.

If you’re looking to find conversations that mention an email address, you can search for an email addresses as a keyword by putting it in quotation marks.

For more information, visit this article.

Richard Livsey
Engineer
Kevin

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