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Instant resolutions with Fin AI Agent β€” now on Email πŸ“©

Julia avatar
Shared by Julia β€’ June 05, 2024

Email support still dominates for a lot of customer service teams. It’s an essential channel but email conversations lead to slower resolutions for customers and increased workloads for teammates when compared with synchronous channels like Live Chat. With our latest update to Fin AI Agent, customers can now get instant responses to their emails, right to their inbox.

Resolve more conversations, spend less time answering emails, and increase customer satisfaction by providing your email customers with instant resolutions with Fin AI Agent. The seamless AI Agent-to-teammate handover will ensure that only more complex issues reach your agents.