Built For You - New in Intercom

Discover and learn about the latest Intercom features, improvements and more.

bots
July 13, 2021

Improve Resolution Bot’s performance with a new report

Now you can see conversations where Resolution Bot couldn't give an answer when in looping mode. This additional data can help you improve the bot's performance by creating more answers or updating ones that are not resolving customer questions completely.

To learn more, visit our help center.

Ikhsan Assaat
Engineer
Alex Ford
Engineer
Suresh Subramaniam
Engineer
Laura Wilson
Engineer
Chatura Fernando
Designer
Martha Moniz
Engineer
Nick Smith
Product Manager

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