What's new in Intercom

Discover and learn about the latest Intercom features, improvements and more.

product tours
August 27, 2019

Measure the impact of Product Tours with Goals 📏🎯

You can now set goals for Product Tours to understand their performance. A goal can be any event or change to a user attribute, enabling you to know how many people took a desired action after receiving your tour.

You can set a time limit for goal attribution as well, so you'll only count a goal being reached if it happens within 1 day, 3 days, 7 days or 30. Setting a shorter time limit for simpler goals will help you know the actual impact of the tour.

For more information, check out our new doc on Goals for Product Tours.

Paul Magrath
Julien Zmiro
Arindam Barman
Peter McKenna
Prateek Ojha
Conor Maguire
Martin Pengelly-Phillips
Patrick Andrews
Product Manager
Shwaytaj Raste
Product Manager

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