With Series you can now drive action across the customer lifecycle with integrated onboarding flows, feature announcements, and re-engagement campaigns – all within a single tool.
Series lets you reach your customers inside and outside of your product, in an orchestrated and contextual way. Create customer engagement campaigns using all of Intercom’s messaging channels, from emails, to Mobile Carousels, to Product Tours - reaching your customers wherever they are.
Target your audience based on their behavior in your product, or how they’ve engaged with prior messages. Then use our intuitive drag-and-drop builder to create your ideal customer journey. Design multiple paths within a single series, implementing various message types, flexible waiting rules, and different tags based on how your customers react.