Built For You - New in Intercom

Discover and learn about the latest Intercom features, improvements and more.

articles
April 27, 2021

New! Get better formatting in Articles with Nested Lists

You can now create nested lists within articles, giving you the ability to break down complex topics within your help docs.

To get started, select the bulleted list option in your tool bar, and hit “tab” to create sub-bullets. You can also drag and drop images into your lists, making them even more engaging for your users.

Click here to get started with nested lists!

Alex Ford
Engineer
Chatura Fernando
Designer
Martha Moniz
Engineer
Nick Smith
Product Manager
Ikhsan Assaat
Engineer
Suresh Subramaniam
Engineer
Laura Wilson
Engineer
Hugo Ribeira
Engineer

emoji negative reaction for 'New! Get better formatting in Articles with Nested Lists' emoji neutral reaction for 'New! Get better formatting in Articles with Nested Lists' emoji positive reaction for 'New! Get better formatting in Articles with Nested Lists'