What's new in Intercom

Discover and learn about the latest Intercom features, improvements and more.

November 19, 2019

Read and download conversations right from their reports

You can now read and download relevant conversations right from the conversation tags report with the new inbox report drill-down for conversation tags. Any filters you’ve added to your report will automatically be matched in these drill-downs.

For more information, visit this article.

Jess Bell
Natalia Alvarez
Danny Fallon

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