What's new in Intercom

Discover and learn about the latest Intercom features, improvements and more.

custom bots
July 17, 2019

Triage more effectively by targeting inbound Custom Bots by URL 🎯

With our new URL targeting, you can surface different inbound Custom Bots on different pages, making it even easier for your team to provide a relevant support experience at scale. For example, you could build a specific Custom Bot that customers would only see on the billing page.

Learn more about triaging with Custom Bots in our help center.

Jamie Davies
Engineer

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