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Live Chat to Help & Sell

Answer questions fast and start conversations proactively with live chat.

Onboarding & Retention

Send targeted email and in-app messages to onboard, upsell, and retain customers.

Customer Support

Solve customer problems faster with an integrated help desk and knowledge base.
All solutions are built on the free
Intercom Platform →

Customers

See how customers like InVision are using Intercom

Help Center

Learn how to install, configure, and use Intercom's products

Watch a Demo

Learn best practices for using Intercom's products and ask questions

Books

Books on everything from customer support to product management

Developers

Use our APIs to integrate Intercom with other services

Podcast

Conversations with practitioners from the worlds of product management, design, startups and marketing

Live Chat to Help & Sell

Answer questions fast and start conversations proactively with live chat.

Onboarding & Retention

Send targeted email and in-app messages to onboard, upsell, and retain customers.

Customer Support

Send targeted email and in-app messages to onboard, upsell, and retain customers.
All solutions are built on the free
Intercom Platform →

Pricing

Blog

Customers

Watch a Demo

Developers

Help Center

Books

Careers
Download Intercom's mobile apps

iOS App

Android App

Create a beautiful Help Center for
your customers

A place for people to find
answers on their own and
get what they need faster.

Available with Educate

Create a beautiful Help Center for
your customers

A place for people to find
answers on their own and
get what they need faster.

Available with Educate

Import in a single click

Switch to Educate by migrating your existing public knowledge base from Zendesk, Desk.com, Help Scout, and more.

Quick to create.
Easy to organize.

Quick to create.
Easy to organize.

Write Articles
A clean composer that leaves no surprises when you put your articles live.
Create Collections
Group your articles by topic for intuitive browsing and navigation.
Control Visibility
Choose which articles are discoverable on your Help Center.

Customize your
Help Center

Match it to your company's brand to make it feel like your own.

  • Name your help center
  • Use your own custom domain
  • Add a favicon, logo, and header image
  • Choose your color scheme
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