Customer experiences are best with a smile
Already using Intercom? Sign in.
What’s included
“Since switching to Intercom for live chat support, our team can handle 179% more cases versus our previous solution.”
Danny MattesonPublisher Success Manager, Disqus
“Our CSAT scores improved by 5% and our inbound conversation volume decreased by 25% because customers can answer questions on their own.”
George DeglinCEO, OneSignal
Scale your support across timezones and languages with Articles Pro
What makes our customer support solution different
Easy, peasy teamwork
With our team inbox, your teammates can work together to respond to customers on any channel.
“Intercom’s workflows make our team more productive, and our customers like how easy it is to get an answer from us.”Matt Ladd, Customer Operations Specialist
Finally, personal support at scale
Our flexible Business Messenger cuts response time while keeping the human touch that drives customer satisfaction.
Smart automation and self-service
Our bots for support give your customers faster, time-saving answers – even when you’re busy or offline.
“Answer Bot helps us build a better customer experience. It resolves 1 in 5 of all our inbound conversations!”Kieran Doyle, Head of Growth
All-round improved customer experience
Manage your team more effectively with insights and feedback loops to improve your self-service support.
Intercom on Customer Support
Lead generation
Qualify more leads automatically and close more deals around the clock with chatbots and live chat.
Customer engagement
Send targeted messages to onboard and activate customers, so they get the most out of your business.
Try the #1 customer messaging platform in the world, for free
Early Stage company? Eligible applicants get all of our Pro products for just $49 a month. Learn more
- Free 14-day trial
- Easy setup
- Cancel anytime