Pick a plan. Grow faster with Intercom.
Try for free for 14 days
Squiggle
All of Intercom
Acquire customers
Engage customers
Support customers
A new and better way to acquire, engage and support customers
Essential
from
$136
/mo
Work as a team to manage conversations
How we calculate price
Icon close
How we calculate your price
Icon base plan
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Icon plus
Icon seats
Seats
A dedicated login to manage conversations. Add as many Seats as you want on any paid plan.
Icon plus
Icon active people
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Icon equal
Icon your price
Your price
  • No contract required
  • Try any plan free for 14 days
Seats
 
Active People
up to 200
201–500
501–2,000
2,001–5,000
5,001–10,000
10,001–20,000
Over 20,000
Essential
after trial
$136
/mo
Includes 2 seats
extra seats + $19/mo
 
+ $0/mo
+ $16/mo
+ $40/mo
+ $71/mo
+ $121/mo
+ $241/mo
Pro
after trial
$202
/mo
Includes 2 seats
extra seats + $39/mo
 
+ $0/mo
+ $20/mo
+ $45/mo
+ $75/mo
+ $195/mo
+ $375/mo
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo. Apply now →
  • Manage conversations from multiple channels
  • Send targeted messages on your website or in-product
  • Create a help center to answer common questions
  • Integrate with Stripe, Hubspot, Shopify and more
Premium
 
 
 
The complete toolkit for business growth
How we calculate price
Icon close
How we calculate your price
Icon base plan
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Icon plus
Icon seats
Seats
A dedicated login to manage conversations. Add as many Seats as you want on any paid plan.
Icon plus
Icon active people
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Icon equal
Icon your price
Your price
  • No contract required
  • Try any plan free for 14 days
Seats
 
Active People
up to 200
201–500
501–2,000
2,001–5,000
5,001–10,000
10,001–20,000
Over 20,000
Essential
after trial
$136
/mo
Includes 2 seats
extra seats + $19/mo
 
+ $0/mo
+ $16/mo
+ $40/mo
+ $71/mo
+ $121/mo
+ $241/mo
Pro
after trial
$202
/mo
Includes 2 seats
extra seats + $39/mo
 
+ $0/mo
+ $20/mo
+ $45/mo
+ $75/mo
+ $195/mo
+ $375/mo
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo. Apply now →
All of Pro plus:
  • Drive engagement and action with Custom Bots
  • Get reports on team performance and revenue
  • Integrate with Salesforce sandbox, Marketo, and Clearbit Reveal
  • Coming soon: Convert target prospects with account-based marketing campaigns
  • Coming soon: Strategically manage team capacity and monitor SLAs

Manage inbound conversations


  • Live chat
  • Mobile apps
  • Email
  • Mobile SDKs
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Coming soon: Capacity Management
  • Coming soon: Set and monitor SLAs
  • Live chat
  • Mobile apps
  • Email
  • Mobile SDKs
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Coming soon: Capacity Management
  • Coming soon: Set and monitor SLAs
  • Live chat
  • Mobile apps
  • Email
  • Mobile SDKs
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Coming soon: Capacity Management
  • Coming soon: Set and monitor SLAs

Automate workflows


  • Email collector
  • Lead and customer profiles
  • Team availability and away mode
  • Task bots
  • Automatic article suggestions
  • Round robin assignment
  • Automated meeting scheduling
  • Automated lead qualification
  • Custom bots
  • Email collector
  • Lead and customer profiles
  • Team availability and away mode
  • Task bots
  • Automatic article suggestions
  • Round robin assignment
  • Automated meeting scheduling
  • Automated lead qualification
  • Custom bots
  • Email collector
  • Lead and customer profiles
  • Team availability and away mode
  • Task bots
  • Automatic article suggestions
  • Round robin assignment
  • Automated meeting scheduling
  • Automated lead qualification
  • Custom bots

Collaborate as a team


  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Teammate activity logs
  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Teammate activity logs
  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Teammate activity logs

Send proactive messages


  • Auto and manual messages
  • Audience targeting
  • Message triggers and scheduling
  • Smart campaigns
  • Basic A/B testing
  • Custom email templates
  • Custom email domains
  • Email delivery windows
  • Message reactions
  • Coming soon: Account-based marketing
  • Auto and manual messages
  • Audience targeting
  • Message triggers and scheduling
  • Smart campaigns
  • Basic A/B testing
  • Custom email templates
  • Custom email domains
  • Email delivery windows
  • Message reactions
  • Coming soon: Account-based marketing
  • Auto and manual messages
  • Audience targeting
  • Message triggers and scheduling
  • Smart campaigns
  • Advanced A/B testing
  • Custom email templates
  • Custom email domains
  • Email delivery windows
  • Message reactions
  • Coming soon: Account-based marketing

Drive self-service


  • Public help center
  • Articles and collections
  • Article feedback and reactions
  • Articles integration with Inbox
  • Help center branding
  • Content importer
  • Public help center
  • Articles and collections
  • Article feedback and reactions
  • Articles integration with Inbox
  • Help center branding
  • Content importer
  • Public help center
  • Articles and collections
  • Article feedback and reactions
  • Articles integration with Inbox
  • Help center branding
  • Content importer

Report on performance


  • Summary dashboard
  • Leads dashboard
  • Team performance dashboard
  • Article search analytics
  • Message insights
  • CSV export
  • Full conversation export
  • Satisfaction surveys
  • Revenue reports
  • Sales team performance reports
  • Summary dashboard
  • Leads dashboard
  • Team performance dashboard
  • Article search analytics
  • Message insights
  • CSV export
  • Full conversation export
  • Satisfaction surveys
  • Revenue reports
  • Sales team performance reports
  • Summary dashboard
  • Leads dashboard
  • Team performance dashboard
  • Article search analytics
  • Message insights
  • CSV export
  • Full conversation export
  • Satisfaction surveys
  • Revenue reports
  • Sales team performance reports

Apps and integrations


  • Slack
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Basic Salesforce
  • Marketo
  • Clearbit
  • Slack
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Basic Salesforce
  • Marketo
  • Clearbit
  • Slack
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Advanced Salesforce
  • Marketo
  • Clearbit

Support and services


  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
Convert leads faster and accelerate sales with live chat and bots
Essential
from
$87
/mo
Proactively target your best leads
How we calculate price
Icon close
How we calculate your price
Icon base plan
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Icon plus
Icon seats
Seats
A dedicated login to manage conversations. Add as many Seats as you want on any paid plan.
Icon plus
Icon active people
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Icon equal
Icon your price
Your price
  • No contract required
  • Try any plan free for 14 days
Seats
 
Active People
up to 200
201–500
501–2,000
2,001–5,000
5,001–10,000
10,001–20,000
Over 20,000
Essential
after trial
$87
/mo
Includes 2 seats
extra seats + $19/mo
 
+ $0/mo
+ $16/mo
+ $40/mo
+ $71/mo
+ $121/mo
+ $241/mo
Pro
after trial
$153
/mo
Includes 2 seats
extra seats + $39/mo
 
+ $0/mo
+ $20/mo
+ $45/mo
+ $75/mo
+ $195/mo
+ $375/mo
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo. Apply now →
  • Collaborate with your team on sales deals
  • Target prospects based on profile and behavior
  • Manage conversations from email and chat
  • Integrate with Hubspot, Google and more
Premium
 
 
 
Scale with revenue reporting and VIP services
How we calculate price
Icon close
How we calculate your price
Icon base plan
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Icon plus
Icon seats
Seats
A dedicated login to manage conversations. Add as many Seats as you want on any paid plan.
Icon plus
Icon active people
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Icon equal
Icon your price
Your price
  • No contract required
  • Try any plan free for 14 days
Seats
 
Active People
up to 200
201–500
501–2,000
2,001–5,000
5,001–10,000
10,001–20,000
Over 20,000
Essential
after trial
$87
/mo
Includes 2 seats
extra seats + $19/mo
 
+ $0/mo
+ $16/mo
+ $40/mo
+ $71/mo
+ $121/mo
+ $241/mo
Pro
after trial
$153
/mo
Includes 2 seats
extra seats + $39/mo
 
+ $0/mo
+ $20/mo
+ $45/mo
+ $75/mo
+ $195/mo
+ $375/mo
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo. Apply now →
All of Pro plus:
  • Drive engagement and action with Custom Bots
  • Get reports on team performance and revenue
  • Integrate with Salesforce sandbox, Marketo, and Clearbit Reveal
  • Coming soon: Convert target prospects with account-based marketing campaigns
  • Coming soon: Manage team capacity to increase performance

Manage inbound conversations


  • Live chat
  • Mobile apps
  • Email
  • Mobile SDKs
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Coming soon: Capacity Management
  • Coming soon: Set and monitor SLAs
  • Live chat
  • Mobile apps
  • Email
  • Mobile SDKs
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Coming soon: Capacity Management
  • Coming soon: Set and monitor SLAs
  • Live chat
  • Mobile apps
  • Email
  • Mobile SDKs
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Coming soon: Capacity Management
  • Coming soon: Set and monitor SLAs

Automate workflows


  • Email collector
  • Lead and customer profiles
  • Team availability and away mode
  • Task bots
  • Automatic article suggestions
  • Round robin assignment
  • Automated meeting scheduling
  • Automated lead qualification
  • Custom bots
  • Email collector
  • Lead and customer profiles
  • Team availability and away mode
  • Task bots
  • Automatic article suggestions
  • Round robin assignment
  • Automated meeting scheduling
  • Automated lead qualification
  • Custom bots
  • Email collector
  • Lead and customer profiles
  • Team availability and away mode
  • Task bots
  • Automatic article suggestions
  • Round robin assignment
  • Automated meeting scheduling
  • Automated lead qualification
  • Custom bots

Collaborate as a team


  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Teammate activity logs
  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Teammate activity logs
  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Teammate activity logs

Send proactive messages


  • Auto and manual messages
  • Audience targeting
  • Message triggers and scheduling
  • Smart campaigns
  • Basic A/B testing
  • Custom email templates
  • Custom email domains
  • Email delivery windows
  • Message reactions
  • Coming soon: Account-based marketing
  • Auto and manual messages
  • Audience targeting
  • Message triggers and scheduling
  • Smart campaigns
  • Basic A/B testing
  • Custom email templates
  • Custom email domains
  • Email delivery windows
  • Message reactions
  • Coming soon: Account-based marketing
  • Auto and manual messages
  • Audience targeting
  • Message triggers and scheduling
  • Smart campaigns
  • Advanced A/B testing
  • Custom email templates
  • Custom email domains
  • Email delivery windows
  • Message reactions
  • Coming soon: Account-based marketing

Report on performance


  • Summary dashboard
  • Leads dashboard
  • Team performance dashboard
  • Article search analytics
  • Message insights
  • CSV export
  • Full conversation export
  • Satisfaction surveys
  • Revenue reports
  • Sales team performance reports
  • Summary dashboard
  • Leads dashboard
  • Team performance dashboard
  • Article search analytics
  • Message insights
  • CSV export
  • Full conversation export
  • Satisfaction surveys
  • Revenue reports
  • Sales team performance reports
  • Summary dashboard
  • Leads dashboard
  • Team performance dashboard
  • Article search analytics
  • Message insights
  • CSV export
  • Full conversation export
  • Satisfaction surveys
  • Revenue reports
  • Sales team performance reports

Apps and integrations


  • Slack
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Basic Salesforce
  • Marketo
  • Clearbit
  • Slack
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Basic Salesforce
  • Marketo
  • Clearbit
  • Slack
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Advanced Salesforce
  • Marketo
  • Clearbit

Support and services


  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
Onboard and retain customers with targeted multi-channel campaigns
Essential
from
$49
/mo
Engage customers with targeted campaigns
How we calculate price
Icon close
How we calculate your price
Icon base plan
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Icon plus
Icon active people
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Icon equal
Icon your price
Your price
  • No contract required
  • Try any plan free for 14 days
Active People
up to 200
201–500
501–2,000
2,001–5,000
5,001–10,000
10,001–20,000
Over 20,000
Essential
after trial
$49
/mo
 
+ $0/mo
+ $16/mo
+ $40/mo
+ $71/mo
+ $121/mo
+ $241/mo
Pro
after trial
$75
/mo
 
+ $0/mo
+ $20/mo
+ $45/mo
+ $75/mo
+ $195/mo
+ $375/mo
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo. Apply now →
  • Send targeted messages on your website or in-product
  • Target customers based on profile and behavior
  • Measure campaign performance with pre-built reports
Premium
 
 
 
Create a custom onboarding experience
How we calculate price
Icon close
How we calculate your price
Icon base plan
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Icon plus
Icon active people
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Icon equal
Icon your price
Your price
  • No contract required
  • Try any plan free for 14 days
Active People
up to 200
201–500
501–2,000
2,001–5,000
5,001–10,000
10,001–20,000
Over 20,000
Essential
after trial
$49
/mo
 
+ $0/mo
+ $16/mo
+ $40/mo
+ $71/mo
+ $121/mo
+ $241/mo
Pro
after trial
$75
/mo
 
+ $0/mo
+ $20/mo
+ $45/mo
+ $75/mo
+ $195/mo
+ $375/mo
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo. Apply now →
All of Pro plus:
  • Optimize messages with advanced A/B testing
  • Integrate with Salesforce sandbox, Marketo, and Clearbit Reveal
  • Set custom rate limits for Intercom APIs
  • Coming soon: Convert target prospects with account-based marketing campaigns

Engage customers on multiple channels


  • Mobile apps
  • Email
  • Mobile SDKs
  • In-product
  • Website
  • Messenger customization
  • Mobile apps
  • Email
  • Mobile SDKs
  • In-product
  • Website
  • Messenger customization
  • Mobile apps
  • Email
  • Mobile SDKs
  • In-product
  • Website
  • Messenger customization

Send proactive messages


  • Automated messaging
  • Campaigns
  • Lead and customer profiles
  • Audience targeting
  • Message triggers and scheduling
  • Permissions
  • Custom email templates
  • Custom email domains
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Coming soon: Account-based marketing
  • Automated messaging
  • Campaigns
  • Lead and customer profiles
  • Audience targeting
  • Message triggers and scheduling
  • Permissions
  • Custom email templates
  • Custom email domains
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Coming soon: Account-based marketing
  • Automated messaging
  • Campaigns
  • Lead and customer profiles
  • Audience targeting
  • Message triggers and scheduling
  • Permissions
  • Custom email templates
  • Custom email domains
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Coming soon: Account-based marketing

Test and optimize campaigns


  • Smart campaigns
  • Basic A/B testing
  • Email delivery windows
  • Message reactions
  • Smart campaigns
  • Basic A/B testing
  • Email delivery windows
  • Message reactions
  • Smart campaigns
  • Advanced A/B testing
  • Email delivery windows
  • Message reactions

Report on performance


  • Message insights
  • CSV export
  • Messages API
  • Message insights
  • CSV export
  • Messages API
  • Message insights
  • CSV export
  • Messages API

Apps and integrations


  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Basic Salesforce
  • Marketo
  • Clearbit
  • Custom API rate limits
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Basic Salesforce
  • Marketo
  • Clearbit
  • Custom API rate limits
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Advanced Salesforce
  • Marketo
  • Clearbit
  • Custom API rate limits

Support and services


  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
Help your customers with real-time support and an integrated help center
Essential
from
$87
/mo
Support customers on multiple channels
How we calculate price
Icon close
How we calculate your price
Icon base plan
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Icon plus
Icon seats
Seats
A dedicated login to manage conversations. Add as many Seats as you want on any paid plan.
Icon equal
Icon your price
Your price
  • No contract required
  • Try any plan free for 14 days
Seats
 
Essential
after trial
$87
/mo
Includes 2 seats
extra seats + $19/mo
Pro
after trial
$127
/mo
Includes 2 seats
extra seats + $39/mo
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo. Apply now →
  • Manage conversations from email and chat
  • Collaborate as a team to solve support questions
  • Create a help center to answer common questions
  • Integrate with Hubspot, Google and more
Premium
 
 
 
Scale with advanced reporting and VIP services
How we calculate price
Icon close
How we calculate your price
Icon base plan
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Icon plus
Icon seats
Seats
A dedicated login to manage conversations. Add as many Seats as you want on any paid plan.
Icon equal
Icon your price
Your price
  • No contract required
  • Try any plan free for 14 days
Seats
 
Essential
after trial
$87
/mo
Includes 2 seats
extra seats + $19/mo
Pro
after trial
$127
/mo
Includes 2 seats
extra seats + $39/mo
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo. Apply now →
All of Pro plus:
  • Remove Intercom branding from chat and email
  • Customize chat and emails by disabling gifs and attachments
  • Coming soon: Set service-level agreements for responsiveness
  • Coming soon: Manage team capacity to increase performance

Manage inbound conversations


  • Live chat
  • Mobile apps
  • Email
  • Mobile SDKs
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Coming soon: Capacity Management
  • Coming soon: Set and monitor SLAs
  • Live chat
  • Mobile apps
  • Email
  • Mobile SDKs
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Coming soon: Capacity Management
  • Coming soon: Set and monitor SLAs
  • Live chat
  • Mobile apps
  • Email
  • Mobile SDKs
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Coming soon: Capacity Management
  • Coming soon: Set and monitor SLAs

Automate workflows


  • Email collector
  • Lead and customer profiles
  • Team availability and away mode
  • Task bots
  • Automatic article suggestions
  • Round robin assignment
  • Automated meeting scheduling
  • Automated lead qualification
  • Custom bots
  • Email collector
  • Lead and customer profiles
  • Team availability and away mode
  • Task bots
  • Automatic article suggestions
  • Round robin assignment
  • Automated meeting scheduling
  • Automated lead qualification
  • Custom bots
  • Email collector
  • Lead and customer profiles
  • Team availability and away mode
  • Task bots
  • Automatic article suggestions
  • Round robin assignment
  • Automated meeting scheduling
  • Automated lead qualification
  • Custom bots

Collaborate as a team


  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Teammate activity logs
  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Teammate activity logs
  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Teammate activity logs

Drive self-service


  • Public help center
  • Articles and collections
  • Article feedback and reactions
  • Articles integration with Inbox
  • Help center branding
  • Content importer
  • Public help center
  • Articles and collections
  • Article feedback and reactions
  • Articles integration with Inbox
  • Help center branding
  • Content importer
  • Public help center
  • Articles and collections
  • Article feedback and reactions
  • Articles integration with Inbox
  • Help center branding
  • Content importer

Report on performance


  • Summary dashboard
  • Leads dashboard
  • Team performance dashboard
  • Article search analytics
  • Message insights
  • CSV export
  • Full conversation export
  • Satisfaction surveys
  • Revenue reports
  • Sales team performance reports
  • Summary dashboard
  • Leads dashboard
  • Team performance dashboard
  • Article search analytics
  • Message insights
  • CSV export
  • Full conversation export
  • Satisfaction surveys
  • Revenue reports
  • Sales team performance reports
  • Summary dashboard
  • Leads dashboard
  • Team performance dashboard
  • Article search analytics
  • Message insights
  • CSV export
  • Full conversation export
  • Satisfaction surveys
  • Revenue reports
  • Sales team performance reports

Apps and integrations


  • Slack
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Basic Salesforce
  • Marketo
  • Clearbit
  • Slack
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Basic Salesforce
  • Marketo
  • Clearbit
  • Slack
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Advanced Salesforce
  • Marketo
  • Clearbit

Support and services


  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
Early stage startup?
Eligible applicants get all of Intercom for $49/mo
Annual plans available
Get in touch with our sales team for discounted annual pricing.
Testimonial tradeshift
“With Intercom, we now engage leads and customers faster than ever before—increasing our sales opportunities by 32%. Beyond that, Intercom has helped us to have a real, human connection with our customers.”
Adam Cleveland, Senior Director at Tradeshift
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