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The #1 Live Chat solution for business

Powerful. Flexible. Capable of so much more than live chat. However you use it, the Intercom Messenger connects you to customers like never before.
  • G2 Leader

    for Custom Bots, Live Chat, Help Desk, Self-serve Support, and Support and Convert Solutions

  • TrustRadius

    Top rated in Chatbot, Live Chat & Intelligent Virtual Assistant categories

  • Why business love our Messenger

    • Chat in real-time—or follow up later

    • Automate work with chatbots

    • Personalize every customer experience

    • Help customers self-serve

    • Deliver outbound messages on your website or app

    • Target chat to specific segments

    • Do more with 300+ apps

    • Communicate with customers across platforms

    Don’t worry about opening the floodgates

    Our Business Messenger helps you manage more customers with the same team—without letting CSAT scores drop.

    Live chat is just the beginning

    Our Business Messenger also has bots, apps, in-app messages, and more to connect you to customers like never before.

    • Mitch Skolnik

      “Our welcome message prompts conversations we might not have had without the Messenger. Now, 30% of paid signups are attributed to Intercom!”

      Mitch Skolnik
      Head of Operations
      Elegant Themes
    • George Deglin

      “Our CSAT scores improved by 5% and our inbound conversation volume decreased by 25% because customers can answer questions on their own.”

      George Deglin

    Integrate and elevate your tech stack

    Intercom offers over 350 integrations for your favorite CRM, email, ticketing, social channels, reporting tools, and internal databases — making it a painless upgrade to your capabilities.

    Trusted by 25K+ businesses