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Unlock the power of in-product messaging—and reach your customers when you already have their attention

Meet your tech stack's missing ingredient. With in-product messaging and a modern engagement strategy, it's that much easier to delight customers and drive deeper product usage.
Meet your tech stack's missing ingredient. With in-product messaging and a modern engagement strategy, it's that much easier to delight customers and drive deeper product usage.

What you'll learn

In this guide, we'll show you how in-product messaging can engage your users, drive action in your product, and increase customer retention. Discover:

  • Why timely, targeted, and personalized messaging matters—and how to automate it using customer data

  • Which metrics can help you measure success and showcase the impact your team is having on the business

  • How to optimize your tech stack to support cohesive journeys across the entire customer lifecycle


"In-product communication is paramount for the efficacy of the type of work that we do. Our engagement rates with in-product messages are 25–30% higher than what we see with email—and that’s something we couldn’t do before.”

Craig Vincent, Head of Global Success Programs, Customer Success