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Conversational Customer Engagement

Drive growth with targeted messages

Increase sales, onboard new users, and grow faster with powerful messages that deliver.
30,000+ companies are delivering conversational experiences with Intercom

Key features

Since we started using Intercom to onboard users and send success messages, we’ve seen our customer churn rate drop by 5 percentage points.

Nick Sayers, VP of Customer Success

Engage your users across every touch point

Segment customers and trigger outbound email, push, or in-product content based on what they’re doing and where.

Drive adoption with Product Tours

Guide customers through their first steps, highlight what's new, and give proactive guidance.

Close more deals with real time account based marketing

Greet target accounts with a tailored message the moment they visit your website, so they can connect with sales while they’re most engaged.